South Beach ResortRental Guest Reviews

Slow check in process, nice accommodations

Even later in the evening (8pm or so) the check in process was very slow and I had to ask several times to get a parking pass without going through the sales pitch. The accommodations were nice and very clean. I was on business, but the there were good amenities for those on vacation. Good location if you are wanting to be on the southern end of MB.

What a difference a few months makes and its not a good one

such a shame that such a great resort is not maintained to the levels that it should be. we stayed there in May and the resort was in great shape except for the concrete splatter all over the the umbrellas, furniture, pool deck and railing at the beach club area from the construction of the crown reefs water park next door. i brought it to the attention of management in May and was assured that they knew about it and it would be taken care of when the construction was finished. now in october the same concrete splatter is still on everything, the light is out on the main entrance sign, there is black mold growing on the edge of the indoor hot tub, the indoor pool is colder than the 2 outdoor pools, there are broken jagged tiles in the kiddie section of the lagoon pool, the grills are not being cleaned of ash after their use, and the grill brushes are all destroyed and laying in pieces around the grills. it is a sad day when a resort that would be a 10/10 is an 8/10 because of lack of follow through by its staff.

Great service and friendly atmosphere

Quite stay located close to the local attractions. Quick walk to the beach front with plenty of activities located on site as well.

GREAT ROOM AND OVERALL GREAT EXPERIENCE

REALLY ENJOYED THE OVERALL COMFORTS AND RELAXED ATMOSPHERE OF THIS RESORT.

Not as quoted

The desk clerk (Justice) was very nice and very professional in solving our problems. We made our reservation through IHG Rewards customer service on Sat Oct 11 about 2:00 PM while traveling to Myrtle Beach, SC. We were quoted a price for a two night stay. We told the rep we may only stay one night and she said we would have to cancel that day, giving one day's notice. We also ask for a location on the beach. When we arrived we found the Hotel not on the beach as told. Nor did they have a reservation for us. The price was not as quoted by the IHG rep. Also if we did not want to stay the second night we had to give 3 days notice. What a batch of misinformation. Being now about 6:00 PM Justice got us a room, we stayed two nights, did not care for the price arrangement. It seems to be a major disconnect between customer service rep and hotel staff. Justice did an excellent job trying to make us happy. Still not happy about having to go through that situation.

Relaxing,Beautiful,Every amenity provided

We were delighted with our King Villa on this property. Lovely furnishings, perfect location away from the noisy Myrtle Beach experience, close to upscale shopping and dining. Villa had a gas fireplace and a great screened porch for outdoor relaxing. Totally pleased with the stay. The villa was perfect.

Only Placee to Stay in Myrtle Beach!

My family has stayed in many different hotels and resorts in Myrtle Beach but the vacation club is not only has the best facilities but also outstanding employees and is a great value for the price. We have stayed there three times and plan on staying there every time we visit Myrtle Beach in the future.

Great place to stay!

This was our first visit here. We really enjoyed the accomodations and the staff were great. We will be returning!

Great property, wonderful staff; avoid the salespeople!

This is a clean, impeccably maintained property with helpful, friendly staff; nothing but good experience there. This property is across the street from the beach, and in my opinion, is a little pricey not to be beachfront compared to nearby competitors. This is just my opinion; your mileage may vary. The property is partly comprised of owner-occupied units, and there are prolific online complaints regarding pushy, rude salespeople harassing guests. Previous posters consistently identified a $20 free coupon as the culprit that kicks open the door for the shysters to get their hooks in you. Here's how it seems to work: while you're checking in, a sales weasel stationed at another, not-easily-noticed counter across the room is sizing you up. As soon as you take two steps away from the front desk, they appear and offer to "validate" your coupon. I refused to let her validate it and kept walking. Sure enough, we did not receive the strong-arm sales techniques described by previous reviewers. This is a nice place with a great staff. Stay there, have fun and enjoy, but throw the $20 coupon in the garbage where it belongs.

Ad-Hoc Visit; Future Planned Vacation

Let me just start off by saying, this is one of the best places that I've ever stayed in - throughout all my years of travel. The suite was clean, spacious, vermin free and a bang ofr my buck. The location was prime, especially since I was there to enjoy the ocean. The staff was friendly, the grounds were vast and parking was never a problem. The resort is confined, safe, secure has all that you need - should you not want to go outside of the gates.