Grand Residences by Royal Resorts

Grand Residences by Royal Resorts is located in Puerto Morelos, Mexico.

The Grand Residences by Royal Resorts address is Blvd. El Cid, Unidad 28 Lote 1-01, 77580 Puerto Morelos, Quintana Roo, Mexico.

The Grand Residences by Royal Resorts phone number is +52 (998) 872-8130.

Transportation to and from the airport can be arranged by contacting our partner travel agency, Thomas More Travel, by visiting their website at https://www.thomasmoretravel.com/transportation or by calling 1-800-791-4496. Fees may apply.

Optional for Holiday Inn Club members, an all-inclusive package is available at the resort. This all-inclusive option can only be purchased with cash or cash equivalents and cannot be purchased with Points.

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Yes. Grand Residences by Royal Resorts offers self-parking and valet parking.

There is no charge for self-parking.

Yes, Grand Residences by Royal Resorts has four pools, including a children’s pool. Additionally, there are whirlpools on the pool deck.

Check-in is at 4 PM. Check-out is at 11 AM.

Yes, the resort offers Wi-Fi.

Yes, Grand Residences by Royal Resorts has two onsite restaurants. The resort also has a beach bar and grill, a pool bar, a lobby bar and café, and 24-hour room service.

Yes, there is a fitness center at Grand Residences by Royal Resorts. It is open daily with 24-hour access.

Yes, there is a spa at Grand Residences by Royal Resorts. The spa offers facials, body wraps, massages, and hydrotherapy. There is also a beauty salon in the spa.

Guests can find activity programs, as well as restaurant and resort information, within the Grand Residences by Royal Resorts app. Guests can also visit royalresorts.com/services to see activity programs, restaurant menus, spa services, and more for this resort.

Grand Residences by Royal Resorts has 62 two-, three-, and four-bedroom villas.

The cost to stay at the resort varies by season, week, and room type. Additionally, all hotel and resort guests in the Puerto Morelos municipal district must pay a Municipal Environmental Tax. This tax is charged to your account per night and is multiplied by the number of bedrooms in your villa.

Elevate your stay and enjoy even more luxury with premium benefits. Our All-Inclusive package may be available upon check-in at exclusive Club Member pricing. This all-inclusive option can only be purchased with cash or cash equivalents and cannot be purchased with Points.

The Royal Resorts Foundation supports children’s education, health, community, and conservation causes and has a Help Change Lives fundraising campaign at the resort. Two dollars are charged to your account at check-out. This is a voluntary donation, so guests can ask for the charge to be removed or increased.

Additional charges apply for spa and beauty salon treatments, travel agency services, car rentals, convenience and gift shop purchases, specialty activities, wedding and event coordination, medical services, and all other services.

International visitors are charged a state government tourism tax, known as VISITAX, of approximately $224 pesos (USD $12.09) per person over the age of 15. This may be paid online before your trip, during your stay, or at the airport prior to departure. This tax is not charged at the resort, but we do inform our members and guests of its existence.

Yes, a valid passport book is required to enter Mexico by air. Travelers entering Mexico by land should also have a valid passport book or card.

For the enjoyment of all guests at our property, pets are not permitted at the resort. Only certified service dogs are permitted at this time.

Grand Residences by Royal Resorts accepts debit and credit cards (Visa, Mastercard and American Express) for payment of the room account at check out.

Grand Residences by Royal Resorts offers a daily activity program for adults and teens. There is also a supervised Kids’ Club for children aged 4 to 12 years. There are tennis courts and a fitness center. The activity program features yoga and aqua aerobics to classes in cooking, mixology, dance, and Spanish. The resort also offers beach volleyball and pickleball. Guests may also sign out snorkeling gear and tennis rackets and balls from the Sports Desk.

Other amenities at the resort include a spa, beauty salon, a Concierge Desk, a travel agency providing assistance for snorkeling excursions to reefs in the Puerto Morelos National Marine Park, tours, car rentals, water sports and transportation, a convenience store, and wedding coordination services.

Grand Residences by Royal Resorts guests who enjoy golf are entitled to special rates at three golf courses in Cancun and the Riviera Maya. Reservations handled by the Concierge Desk.

Yes, Grand Residences by Royal Resorts has elevators.

By law, smoking is prohibited in villas and rooms, on the terrace, and on most resort premises. Smoking is only permitted in designated smoking areas. Feel free to ask about those locations at the Front Desk and we will be happy to guide you.