Grand Residences by Royal Resorts

Grand Residences by Royal Resorts is located in Puerto Morelos, Mexico.

The Grand Residences by Royal Resorts address is Blvd. El Cid, Unidad 28 Lote 1-01, 77580 Puerto Morelos, Quintana Roo, Mexico.

The Grand Residences by Royal Resorts phone number is +52 (998) 872-8130.

All-Inclusive includes gourmet dining at Grand Residences in El Faro Grill and Flor de Canela restaurants, casual lunches at Heaven Beach Bar and Grill, the Lobby All Day Café, signature mixology, top shelf liquors, a selection of wines, non-alcoholic beverages, theme nights, 24-hour Room Service, minibar replenished daily.

Grand Residences guests are welcome to visit The Royal Haciendas, The Royal Sands, and The Royal Cancun, but any food or drink orders must be paid for at the end of the meal using a credit or debit card. Charges outside of the home resort are not included. Tomahawk, cowboy and T-bone premium steaks, the Protein menu available through Room Service, Halal and Kosher food are not covered by the All-Inclusive package and additional charges apply, subject to availability. Certain liquor brands are not included in the All-Inclusive package, such as wines on the premium wine list. Tequila Tasting, Wine Tasting and Wine Pairing Experiences, romantic dinners and Chef’s dinners and other private catering services are not included in the All-Inclusive package. They can be booked subject to availability and at an additional cost. Hacienda Sisal, Club Bistro and Veranda del Mar at The Royal Sands, La Trattoria at The Royal Cancun, Shows at Gran Salon Hacienda Sisal in Cancun, and Los Murales and Kinoko at The Royal Haciendas are not covered by your All-Inclusive package. A credit or debit card will be required for meals and drinks. Reservations are required and are subject to availability. A No Show charge applies for reservations that are not used.

Yes. Grand Residences by Royal Resorts offers self-parking and valet parking.

There is no charge for self-parking.

Yes, Grand Residences by Royal Resorts has four pools, including a children’s pool. Additionally, there are whirlpools on the pool deck.

Check-in is at 4 PM. Check-out is at 11 AM.

Yes, the resort offers Wi-Fi.

Yes, Grand Residences by Royal Resorts has two onsite restaurants. The resort also has a beach bar and grill, a pool bar, a lobby bar and café, and 24-hour room service.

Yes, there is a fitness center at Grand Residences by Royal Resorts. It is open daily with 24-hour access.

Yes, there is a spa at Grand Residences by Royal Resorts. The spa offers facials, body wraps, massages, and hydrotherapy. There is also a beauty salon in the spa.

Guests can find activity programs, as well as restaurant and resort information, within the Grand Residences by Royal Resorts app. Guests can also visit royalresorts.com/services to see activity programs, restaurant menus, spa services, and more for this resort.

Grand Residences by Royal Resorts has 62 two-, three-, and four-bedroom villas.

The cost to stay at the resort varies by season, week and room type. Additionally, all hotel and resort guests in Cancun must pay a Municipal Environmental Tax. This tax is charged to your account per night and is multiplied by the number of bedrooms in your villa.

Optional for Holiday Inn Club members, an all-inclusive package is available at the resort, which includes food and beverage and use of the fitness center. All-inclusive rates vary by location. For more information on what is included in the all-inclusive package, rules and policies, visit holidayinnclub.com/cancun-mexico-all-inclusive To view the complete rate tables, click here.

The Royal Resorts Foundation supports children’s education, health, community and conservation causes and has a Help Change Lives fundraising campaign at the resort. Two dollars are charged to your account at check-out. This is a voluntary donation, so guests can ask for the charge to be removed or increased.

Additional charges apply for spa and beauty salon treatments, travel agency services, car rental, convenience and gift shop, wedding and event coordination, medical services and all other services.

International visitors are charged a state government tourism tax, known as VISITAX, of approximately $224 pesos (USD $12.09) per person over the age of 15. This may be paid online before your trip, during your stay, or at the airport prior to departure. This tax is not charged at the resort, but we do inform our members and guests of its existence.

Yes, a valid passport book is required to enter Mexico by air. Travelers entering Mexico by land should also have a valid passport book or card.

For the enjoyment of all guests at our property, pets are not permitted at the resort. Only certified service dogs are permitted at this time.

Grand Residences by Royal Resorts accepts debit and credit cards (Visa, Mastercard and American Express) for payment of the room account at check out.

Grand Residences by Royal Resorts offers a daily activity program for adults and teens. There is also a supervised Kids’ Club for children aged 4 to 12 years. There are tennis courts and a fitness center. The activity program features yoga and aqua aerobics to classes in cooking, mixology, dance, and Spanish. The resort also offers beach volleyball and a weekly bike tour (reservations required). Guests may also sign out snorkeling gear, tennis rackets and balls, and bicycles from the Sports Desk.

Other amenities at the resort include a spa, beauty salon, a Concierge Desk, a travel agency providing assistance for snorkeling excursions to reefs in the Puerto Morelos National Marine Park, tours, car rentals, water sports and transportation, a convenience store, and wedding coordination services.

Grand Residences by Royal Resorts guests who enjoy golf are entitled to special rates at three golf courses in Cancun and the Riviera Maya. Reservations handled by the Concierge Desk.

Yes, Grand Residences by Royal Resorts has elevators.

By law, smoking is prohibited in villas and rooms, on the terrace, and on most resort premises. Smoking is only permitted in designated smoking areas. Feel free to ask about those locations at the Front Desk and we will be happy to guide you.