Smoky Mountain ResortRental Guest Reviews
4.4/5
Resort rating is 4.4 out of 5 stars. Click to see all 789 reviews.
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Sweetcheeks
January 24, 2020
Lovely get away
Everything was great. There were shiny streaks on the table and TV, like they were quickly wiped down with the wrong cleaner. I checked everything and it was clean, it just gave a bad first impression. BUT they were the first things I saw upon entering. I only mention it because it made me want to check other things and I found the villa to be nice and clean. The villa was just like the photos and we were so very pleased! We hope to return soon.
Yes, I recommend this property.
hrtaylor
January 19, 2020
Great Location
Loved this property! Clean, comfortable, and close to everything!! We were able to walk everywhere we wanted to go.
Yes, I recommend this property.
scgray70
January 12, 2020
Nice Getaway
This stay was great. Right in the heart of Gatlinburg. Everything was within walking distance. The accommodations were excellent! Plan on coming back again.
Yes, I recommend this property.
Susan
January 10, 2020
Beautiful condo
The room was spectacular. Spacious, comfortable and well appointed. Would definitely stay there again if I have the chance.
Yes, I recommend this property.
Belle8157
January 4, 2020
Poor customer service
This was our 4th year staying here and the only bad experience we’ve ever had. They have always been accommodating but this time weren’t and didn’t really care. They never even tried to make it right, it ruined our whole trip. Very upset about it all!
No, I do not recommend this property.
BB!!!
December 30, 2019
Smelly View
This hotel is very expensive. There were piles of trash below my balcony. The hotel could not move my room without a charge and then when I agreed to pay, they did not have a room. Don’t waste your time with this place.
No, I do not recommend this property.
Wooley
December 29, 2019
Comfortable beds
First time staying in a Holiday Inn Club. The rooms were spacious and nice.
Yes, I recommend this property.
Mr.M
December 21, 2019
Nice overall, but details matter
The overall look and feel of the 2 room villa was great, but when looking at the little things it starts to become a oh oh. I made a would not recommend based on the roaches that were roaming the kitchen. The broken washing machine and dishwasher can be easily fixed by hotel staff. The bugs, not so sure. They usually are just pushed from room to room. It would be nice if they would install a towel rack in the bathroom and would get some sheets that actually fit the bed.
No, I do not recommend this property.
Donovan
December 23, 2019
Will be back
Beautiful facility, room was fantastic..go and enjoy yourself.
Yes, I recommend this property.
LAnderson
December 15, 2019
Happy Customer
I like this place, but would have liked a later check out.
Yes, I recommend this property.