New Orleans ResortRental Guest Reviews
4.3/5
(141 reviews)
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Lava
Great customer service
I had great customer service and was welcomed upon arrival with happy birthday beads and felt extremely safe while still staying so close to all the action and fun on bourbon street!
Yes, I recommend this property.
Amedat
The suite was relaxing
Excellent location, good caring staff. Checking in was a little tricky due to arrived time from the airport. Concierge was accomdatating at storing luggage until check-in came around.
Yes, I recommend this property.
kisha
Great experience
The staff was nice and helpful and the room was great and roomy.
Yes, I recommend this property.
Ricky
Pool was not in service
The location was good but there is no meals available on site.
No, I do not recommend this property.
L&JE
Excellent staff
Excellent friendly staff upon arrival, Jason, Sue, Tony, others at front desk area. Helpful ideas for sight-seeing; Nicholas was very pleasant enjoyable sales agent, Room comfortable & clean. Coffee shop was delicious. Exercise room average. Pool tiny. Would like more food/restaurant options onsite.
Yes, I recommend this property.
T&W4ever
Great service
We really enjoyed our stay from the time we arrived until check out. Ms. Sue and Mr. Tony are the BEST concierge we've ever experienced. They know the city very well. They give their undivided attention to all guest. Our suites were clean and comfortable. There was always hot shower water. The location is prime. We highly recommend.
Yes, I recommend this property.
Rockman
A1+ Service
Concierge "Jazz" was remarkable...she set the remarkable positive stage for the Holiday Inn Resort. Not only did she welcome us, and took care of luggage, but she went above by researching venues and restaurants on her personal phone when we asked her a question. She should be recognized for her Outstanding Service! Rocky
Yes, I recommend this property.
Bamagirl
Couples get away
This hotel was a great location and value was great. Would recommend and stay here again. Staff was so helpful with directions or locations to eat. Security was great also. Would recommend and stay here again
Yes, I recommend this property.
Cajun Queen
Great location and accommodations!
This property is well maintained. The location is perfect and near the Warehouse District as well as the French Quarter. It is on the St. Charles Avenue Streetcar Line and one block off Canal. The staff is very congenial and helpful, especially Sue who greets at the entrance. The security is good as well. All in all, a great experience.
Yes, I recommend this property.
JohnT17368
Excellent service
Check in process was very smooth. Miss Sue was a true pleasure to deal with. Her customer service skills are second to none. She is an asset and should be cherished as an employee.
Yes, I recommend this property.