We use cookies to improve your browsing experience on our website, analyze site traffic and personalize content. By closing the message or continuing to browse this site, you agree to the use of cookies as explained in our Privacy Policy.
Hill Country Resort at Canyon LakeRental Guest Reviews
4.0/5
(725 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Texas girl
June 28, 2020
Comfortable bed. Room was clean. Service is lacking.
They need to work on customer service. Very lacking.
Yes, I recommend this property.
Gulf War Vet
July 5, 2020
Family Get Away
Our family enjoyed our stay, the rooms were clean, and staff managed to get our rooms in same building and same floor. I understand the restrictions with amenities, but times for the pools were very limited and hard to explain to children who do not understand that they are not able to swim. My suggestion is to extend hours for all pools for same length of time especially during holiday weekends.
Yes, I recommend this property.
Teri
June 21, 2020
Fun Stay
The room and grounds were good. We did have a few issues thought..And a question..,.we are Holiday Inn rewards members...do we get points for this stay? The check in area is terrible. Too loud and confusing. Also this was our first stay and the directions to our unit were no helpful at all. We did not know that the property crosses a street. There was nothing in the packet about pool hours and the signs were confusing. The sign had the 10pm closing time and the pool was closed at approximately 6:30-7pm. The lighting in the bath/shower/toilet areas are aweful...way too dim for people with vision deficits like me.
Yes, I recommend this property.
Rick
June 30, 2020
worst stay in travel history
toilet was broke upon arrival ,service man repaired had to repair self after he left, There was a domestic confrontation in the room down the hall that lead to a all night shouting match and car racing 1st night ,0 sleep . Blinds in room were not operational ,bed was broken down so bad only one person could sleep in it. Walls in room so thin you could hear people in other rooms all night. Had call security room above was a wrestling match that went on for about 2 hrs. OVERALL VERY BAD EXPERIENCE.
No, I do not recommend this property.
Chili
June 29, 2020
Great weekend
Check-in process was smooth, but the room wasn’t ready. 1 1/2 hours was a little long to wait for the room to be ready, but once we got in everything was great. Clean, well equipped and spacious rooms. Will definitely stay here again.
Yes, I recommend this property.
LAnderson
June 26, 2020
Vacation Nightmare
This was the worst family vacation ever! We had 2family dinners and 1 breakfast interrupted with maintenance issues. Our problems ranged from no AC to having to move rooms twice to 3 refrigerators going out to our kitchen being flooded to the dryer not working. And the list doesn't stop there. And the fact that I had to pay for this stay and the amount I paid is even more ridiculous!
No, I do not recommend this property.
Bridget
June 25, 2020
Great getaway
The room and property are great. We had two rooms, and they were on opposite sides of the resort, which was terribly inconvenient. It would've made all the sense for the resort to have them together. The pools were closed on a rotating basis, forcing everyone to be in less pools. Having all pools open would allow more social distancing.
Yes, I recommend this property.
Chris123
June 16, 2020
It was good for the price
We were satisfied with our stay. We liked that it was close to the lake and close to restaurants. It felt very homey in here.
Yes, I recommend this property.
bobb
June 23, 2020
Didn’t feel protected from covid 19
Big rooms comfortable bed, the shower had good pressure, staff was friendly and did what they could should a problem arise
No, I do not recommend this property.
Trogers72
June 14, 2020
Beautiful property
It was an amazing stay overall! We brought in over 100 guests from our group and it was very organized and all members were pleased.
Yes, I recommend this property.