Galveston Beach ResortRental Guest Reviews

Vacation

Great facility, kitchen was excellent for cooking. Room was excellent, facilities were easy to access and clean.

Family stay

Please use the scores in my detailed review . Hotel great, facilities good, was perfect for our needs.

Waste of Points

Very disappoint at my first experience at a Holiday Inn Club Vacation. The staff wasn't helpful. Refused to upgrade a spire elite member of 15 years because "that's for owners", so my daughter had to sleep on couch due to sofa sleeper being broke and not wanting to share a twin bed with me. The "heated pool" was freezing. The ocean was 10 times more enjoyable than the hotel pool. The staff called room twice asking about time share opportunities. Also, when I asked for a bottle water at check-in (which all IHG hotels give me), this hotel advise to use the provided cups in the room! tried to make things right on site, but staff was more into their own party in the activities room that my daughter was hoping to use. Wouldn't recommend!

Great location and friendly staff

Great stay. Beautiful view of the ocean with easy access to the beach.

Clean suite

Beautiful suite and comfortable beds. Over priced for our 1 night stay but would be good for weekly rental. I was not offered any dining options for any meal so unsure if they have a restaurant. I was not given a bunch of info. We called 1 week before to ask about port shuttle service and they told us yes it was offered and hung up on us. While there they did give us info but not offered thru the resort. I think it's a great place to stay but not given much info about what was offered at resort.

Terrible way to end our vacation

If you like stepping on thorns and pulling them out of your kids feet, hearing them scream and cry and then reporting it to the office staff and having them brush it off and tell you “that’s Texas” well this place is for you. Then to have the manager call you just to say “well, that’s Texas” as if we needed to hear that again??? Won’t stay here again. Won’t recommend this place either. I’ve stayed many different places in the world. As for whatever reason this place had thorns imbedded in the carpet (we found over 7) being in Texas doesn’t suffice a reason for thorns being in the carpet and having my kids step on them. Not happy. And especially not happy how it as handled.

Great area and right on the beach.

The hotel was right on the beach and had a great pool and jacuzzi. It was not far from all the good attractions.

Love It!

While the weather wasn't that great, we had a great time at the Holiday Inn! Everything was perfect and we are already planning our next trip there!

Comfy beds and the 2 bedroom villa was roomy

Very spacious with a lovely ocean view, however the windows were windows quite dirty. Fairly easy beach access. A restaurant on site would have been nice as I had to travel to get a decent breakfast. Overall a nice place and the staff were friendly..

Excellent staff, beautiful resort

Our short stay at the Holiday Inn Beach Club was wonderful.The staff treated us like royalty and made everything go as smoothly as possible. Our suite was somewhat outdated, but it was immaculate - not a spot of dirt anywhere. Hats off to the cleaning staff. We learned that all of the suites are being remodeled and updated. We will stay in a remodeled suite next week