Galveston Beach ResortRental Guest Reviews

Fire alarm issues every day

Great view. Lovely renovation to the property. Friendly staff. Pool area is great. Beach is a short easy walk through dunes. However, our smoke alarm woke us up multiple times each night. Staff never fixed it, and didn’t offer to reimburse our stay or make it right some other way. They said they’d get back to us and never did.

Beautiful view , terrible room .

The view from our deck was beautiful . The accommodations were poor to say the least . Old and outdated . Dirty sofa and chairs , moldy bathroom and tub .Roach egg in kitchen cabinets..

Alamo

Nice hotel very friendly staff. Would recommend this facility great time in Gavelston Tx.

Poor customer service

The location of the hotel is nice, just walking distance to the beach and the rooms are big and I like that it had kitchen. But the people at the customer service needs more training on how to take care of customers. First of the lady who took my reservation was very rude which I complained about her to corporate. This is a gift to my daughter and sister who is first time visiting and I want them to have the best experience but because of how they were treated at the front desk made it a bad experience. With a beautiful resort like this could have gotten a good review but because of poor customer service which is big part of a good hotel experience, it affects a good review for this hotel.

Best stay ever!!!

One of the best stays ever!!! We have been staying with ihg properties for years...even out of the country... this Galveston property totally rocks!!! We have stayed here many times with different family members and this property meets everyone’s needs. This stay was a romantic getaway and we had the best time! Cooked in our kitchen and ate dinner looking out over the beautiful Gulf of Mexico. We love you all for making this a wonderful experience!

Beautiful rooms with excellent view of ocean

I ran away for a 5 day break to relax and recharge. I was greeted warmly by a very friendly staff. They took great care of me and made me feel welcomed. My room was even better than I thought it would be. It was immaculate, the bed was very comfortable, kitchen was great, and the view was amazing. I loved having a washer/dryer in the room. The main reason that I picked this hotel is because of the beach access and the cleanliness of the hotel. I highly recommend staying here. I will definitely be staying here the next time I’m in Galveston.

Anniversary

My wife and I had an awesome time celebrating our anniversary. Beautiful days and evening sunsets. Great room views. All the amenities for a relaxing stay.

Beautiful room very nice

Special thanks to SANDY YEAROUT. Very sweet lady Very helpful. The resort would not be the same without her.

Direct access to beach

Loved the location of this resort. No need to cross the road or climb down a sea wall to access the beach. Theres even a sports bar next door with beach views. Also no charge for parking. Facilities are clean, staff is friendly and rooms are well laid out. Loved our stay.

Clean facility; friendly staff

This was our third year staying here and we were pleasantly surprised with the size and cleanliness of our room. Staff has always been helpful and friendly. Nice pool, hot hot tub, beach access. We would recommend this hotel and we will definitely return.