April 4, 2021
Overall pleasant experience
Staff was very helpful and friendly. There was lots of activities and things to do for entertainment. Room was very clean and provided us everything we needed during our stay. Make sure if you need food drinks or any items get them early in the day once the market and grille closes your closest gas station is about a 15 minute drive. The arcade room and items for activities should of been cleaned and sanitized regularly and were not. Over all I was fairly happy with everything.
March 28, 2021
Not what I expected!
I didn’t like this place. The website and pictures are really misleading!! No real food to eat and no dining close by! There is no reception and the fees for a phone call out of town is horrible. I went for my anniversary and I was not happy, but made the best of it.
March 21, 2021
Comfortable bed and great service
This hotel is very clean and great way to get away from the fast paced city life you may be used too! It’s a very quite and peaceful scenery. A cool family vacation
March 29, 2021
Great value hotel with lots of activities for the kids.
March 27, 2021
the worst customer service
I was greeted warm and friendly my credit card was charged but when I encountered an issue and needed management they did not respond right away but on my last day there I was finally heard by Brian who was sarcastic and rude and didn't listen to anything I had to say so i will not recommend this location for my worst enemy
March 24, 2021
Fix the unit for traveling guest
Fix the unit for traveling guest Such as myself that just wanted to relax on the anniversary and birthday. We are currently not happy with all of the different things that was wrong with the unit. The spiders apartment overrun by ladybugs in every room the boxspring was broken in the master suite on the left side three of the handles were not working properly on the doors the outlet near the island needs to be replaced and or fixed two of the Burners on the stove did not work as well as the outlet cover on the outside patio was off of the electrical socket outlet.Please see pics.
March 25, 2021
My whole stay
I feel for the points you charge me was up to what I got and I’ve stayed at a lot of your hotels worldwide and this one is still stuck in the 1990 and needs and update and modernized and was very disappointed and wouldn’t recommend it or even go back because I can stay at an express and get a better bang for my buck so as an elite member I felt really mediocre.
March 14, 2021
Getaway/Time for myself
It had been a while since I had the opportunity to decompress since the Holidays and the COVID19 epidemic. I was glad to take some time with family and relax from the day to day routine. My stay was great. I was able to relax, take a drive to Walmart to pick up a few things and relax. I will be returning soon.
March 21, 2021
I had an excellent stay while visiting the hotel, we enjoyed the whole resort.
March 21, 2021
Great local getaway
Holiday Inn Fox River Resort was a great getaway. Shirt drive to the beautiful Starved Rock State Park... an Illinois treasure!!!