Desert Club ResortRental Guest Reviews

A few concerns to your attention regarding my stay

Room Cleanliness — Found cockroaches in the room Facilities — Air dryer was broken Amenities — Unexpected extra fee charged at check-in.

Disappointing stay!

This was my first and will be my last stay at this resort! It is now very old and in desperate need of refurbishment as many things do not function on arrival namely the air conditioning which even after maintenance came still sounded like being in a room with a jet engine, the safe did not work and neither did the TV - surely all these things should be checked by housekeeping before guests arrive? The hotel could also do with more check in staff as the arrival process is way too long and complicated. I requested a call to the duty manager several times but never received the courtesy of a call - bad manners or don't care? I have been and IHG member for 40 years and this was sadly the worst experience!

Birthday weekend

My battery died and the security guard Alex from Pennsylvania helped me and my wife and also stayed when the tow truck people came great job

Never stay here

The location is the only thing good about this location, We booked a king room with roll in shower, get to the property and are given the supposedly last room of that type, which has what I would generously say is a full bed not even queen. The kitchen was stocked with knives but we could not find the silverware to save our lives, until my wife looked in the bed room hutch. Also at check in we where told not to drop the AC below 75 or the entire unit would freeze up and we would be with out AC for hours, even with it on the unit was hot as hell, i get its Vegas and warmer than most places but this is ridiculous. I have stayed at many IGH properties but I now know why they have to sell shares to this one as that would be the only reason to stay here again. On check out I brought these concerns to the front desk clerk who told me well we are not affiliated with the other IGH properties we are the time share division, well that is something I will look out for and avoid at all cost.

Good

Great location, great value, great accommodations, nice property upkeep

Be prepared to sleep in 80 degree rooms

Hotel was ok. But...beware the air conditioning cannot keep up. Our room was close to 80 degrees each day and night we were there. Even though we had the thermostat set at 70 degrees. Also it was only around 100 degrees outside. So I'm not sure how hot the room would be in the summer when the temps get to 120+

Low scale for Vegas

Large complex some some if you are in the back you have a long walk. Also 2 of the 3 pools were out of service. For a new complex building was not ver high quiality Sound issue from above as well as door gaps that critters could get in.

First-time Vegas trip

While the overall stay was enjoyable, there were some areas that need improved. Our first room, electrical issue with kitchen light caused sparks at the fixture. I am a retired firefighter, so I was on edge from the start. We were moved to a different room in a new building. The toilet handle was loose, causing the toilet to run I didn't manually close the tank flap. 2 of the 5 pools were closed for "remodeling", so we had to walk to other pools in the complex to swim. Better coordination may have prevented that. HOWEVER, our stay was pretty enjoyable, as the property grounds and landscaping was beautiful, the staff friendly and helpful, and the location near The Sphere was a major plus. We were there for the Kenny Chesney concert. The overall cost of the stay was great, which helped us endure the minor issues.

Holiday Inn Las Vegas

Great resort off the strip with nice rooms fully stocked, kitchen, washer,dryer,fridge,etc..