Desert Club ResortRental Guest Reviews

Extremely Disappointing

I am not a member of the vacation club but am a member of IHG rewards and so I try to stay at Holiday Inn properties as much as possible and am almost always very happy with Holiday Inn quality. This particular property had a few initial shortcomings but easily overlooked as I was in vacation mode...until the 3rd morning of our stay when the toilet backed up and overflowed. Without going into detail in a review, several phone calls to the front desk resulted in several visits from maintenance and housekeeping who apparently didn't understand the situation and kept dropping off towels to our room but not cleaning the bathroom after the flood. The front desk said they didn't feel the bathroom needed to be cleaned so they were going to have a manager call me. A manager never called. My son and I spent the last 2 days in the room wearing our shoes and avoiding the bathroom, including not taking showers. It was an extremely disturbing situation that I had no way to resolve because of the extremely poor management.

Comfortable stay, family friendly

Designed for families. Mostly beneficial if you bring food while staying rather than plan to eat at hotel. Restaurant was very small.

Outstanding trip!

Traveled for a family wedding. The Resort was fabulous! Clean, everyone was overly helpful and polite. Can not say enough. Breakfast was excellent and filling as was lunch. Did not have dinner but sure it would have been great also. Could not have asked for a better experience. LOVED IT!

Great place to stay!

Great location with tons of amenities. Bed was awesome! Shower and tub were great with great water pressure and hot water. Plenty of towels. Rooms were large and beautiful. Can not wait to come back!

Nice place

Great place to stay, everyone was awesome, Very nice and loved it

Better than under the bridge

Your employee EJ needs further training before attempting to deal with the public, perhaps grounds keeker would suit better

2 дня в Лас Вегасе

Отлично провели два дня в Лас Вегасе, расположение отеля чуть поодаль от шумной улицы, что даёт возможность погрузиться в спокойный отдых. Номер очень уютный, на территории играет отличная Музыка.

Good hotel

It was rather suite than room: there is full kitchen and sofa corner in one room and bed in separate bedroom. Additionally there was a small balcony and personal laundry room with washing machine. There also was a fireplace with gas fire in living room. It was a nice stay!

A Well deserved Getaway

I am completely satisfied because my Wife had no qualms what so ever. Location,rooms and outstanding Staff. Thank you. Raymond and Pamela Bell

All you need if you you are a maximiser

Good location in easy reach to all amenities. The best of all, no "resort" shh fees and free parking. Thoroughly enjoyable stay in the heart of the action.