Desert Club ResortRental Guest Reviews

Nice room and fully operational kitchen

The hotel offers value for the money spend. It was a relaxing and comfortable stay

Holiday in Vegas

Our room was very accomodating for a family with everything you need. The decor. needs updating badly, the carpet was filthy, the hot water ran out in middle of a shower and master bath needs a new shower stall without huge tub from the 90's, one can hardly step into to take shower without a step ladder! The furniture is not exactly comfortable, but clean. The pull out bed is very uncomfortable and had no blanket, thank god we found 'one' in the closet but is very thin. There is none on bed or real comforter either, make sure heat is on in Nov. but we could not get it regulated well, either cold air out or get real hot. There is a fire place which is nice. Get a room pool side or facing inside gardens some rooms view the parking lot and construction. The pools were not warm enough for "winter" and one was cold. They offer activities in rec. room which is nice, only handed a paper at check in and did not know what it was for until we realized they have this room when swimming, as well as a putt- putt and arcade. The rest.'s food was not great, bar made good drinks, a lot of Tvs around. There should be a hot tub on main pool deck by bar and rest.,that is just dumb. The placement is close to the LINK but bus does not drop there, walking is difficult to it because of construction there, but manageable. Over all a good value and close enough to strip. The manager should have talked to us about the water issue and carpet, or an assoc. took it upon themselves to move us when so dissatisfied, like every hotel we have ever stayed, they make you happy and accommodate you..never, have we ever just been told, especially being Gold Club members, "sorry." Very disappointing, so would probably not stay again because of their customer service alone, but dirty floors is simply unacceptable! When looking just for value and space, book it!

Just okay

good value for being close to strip but lacking in customer service

Non-English speaking maid staff hassles

Multiple times people you can’t understand and don’t understand you hassle you repeatedly to vacate for checkout even before checkout time.

Excellent Resort

I had a very nice and enjoyable stay in the resort, my wife and two kids wished that we can extend the stay. For me the resort is one of the best of holiday inn chain. Definitely recommend it.

Great alternative for families and Sands Expo access.

This stands out as a practical family-friendly option near many of the sights in Las Vegas. Walking is as fast as driving to Sands Expo and High Roller.

My Favorite place to stay with my family in Vegas

Great space and location for a family vacation a block away from the strip. Fully stocked utensil in kitchen. Clean and quiet.

Awesome

Best place to stay with the family. Kids had a blast

Just what we needed

We were close enough to the strip and far enough away to relax.

Great Comfortable Relaxation

It was a great experience and will return to the property.