Williamsburg ResortRental Guest Reviews

Feels like home

I really like this property because it is so relaxing. My only big criticism is the walls are thin. The layout of the hotel is such that the living room area is right next to a bedroom wall, meaning that if your neighbors are in their living room, you can hear every word if you’re laying in bed. We stayed a week and it was really only a problem for two nights. Those nights were on a weekend. I have stayed at this property three times and will come back despite the noise.

Beautiful place to stay

We’ve stayed several times at this beautiful location and it has always been clean and welcoming. This visit however, was not quite the peaceful place it had been in the past. We were placed on the third floor and it seems as though children ran around above us into the early morning hours. I think o will request the top floor next time around.

Great Place To Stay! Friendly Staff! Awesome Room!

Everything was great, I have already told family and friends how nice a place and they should check it out! Very close to shopping and other area attractions!

Great suite

Nice retreat. Each room has generous room and comfortable bed. Enjoyed having fun, family activities on site. Easy check out procedure. Nice and relaxing view from the bedroom, however the sliding door to the patio was really hard to open and close.

Great Stay

I definitely enjoyed my stay here, everything was perfect except the people next door were up late and very loud. Other than that awesome staff and hotel.

Excellent Quiet and Comfortable Staff

The hotel grounds are beautiful. We stayed in a one bedroom villa and it was better than I thought. My only issue is that we did not have hot water to enjoy our nice jacuzzi. They promised to get maintenance up, but they never came. However, I checked the water again later and it worked. Maybe they fixed it but didn't stop by because it was late.

Great Stay

I stayed here for a week for work and it was great. I wished I could have stayed longer. It was a great deal for how much I payed and how big and nice these rooms are. Also, the service was exceptional. There was a girl that checked me in and out and she was super friendly and just had a easy way about her. I think her name was Cassidy. She was very welcoming and very warm and just great. I highly recommend this Holiday Inn. It's easily the nicest one I ever stayed at.

Great Place to Stay

Very quiet. Large room. Easy to find my room. Accessible stairs and elevator. Room was beautiful. Kitchen well stocked. Nice fireplace, too.

Bugs and cold pool

I hoped for a place with warm pool, activities for family, near attractions, comfortable and clean and this place was to offer just that. The pool, however, was too cold for kids to swim, we did enjoy bowling but could not relax due to beds being uncomfortable and finding a COCKROACH in kitchen along with tiny ants in bedroom. We were moved to another room, a downgrade from king bed and jet tube to a room with queen and shower only. 1st night was reimbursed and we were offered to move to same type of original room next day but why risk more bug exposure and the packing up to unpack again? Not relaxing at all. Staff claimed no issues like this before, must be a bug from the nearby woods. I found a hotel review from years ago stating the same, with a picture of the roach in bedding. Long problem untreated. There was also water damage on ceiling of bathroom. I have pics of all. I could not obtain parking pass without timeshare sales pitch. I wouldn't stay there again for free. Wasted precious family vacation time with bugs and freezing pool.

Great amenities and best for families

The amenities were great, but room was a little bit outdated. The check-in and checkout services were great and the staff were polite. However, the food services were slow in the morning.