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Smoky Mountain ResortRental Guest Reviews
4.4/5
(773 reviews)
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Matt919
February 10, 2019
Comfortable Bed Convienently Located
Ths hotel always amazes me in that no matter what is going on downtown - the tranquil waters of the creek running out of the GSMNP always is calming. A great place to stay - but not so much for timeshare!
Yes, I recommend this property.
John
February 17, 2019
Close to the main strip of Gatlinburg
Took the grandkids for a weekend trip. The indoor water park was a bonus since it was a cold and rainy weekend.
Yes, I recommend this property.
Susan s.
February 11, 2019
Girls weekend
Excellent location, great rooms! For a February trip, couldn’t ask for any better
Yes, I recommend this property.
Josh88
February 10, 2019
2 Nights in Gatlinburg
Everything I expected from a hotel of this quality. Large jetted tubs in your bathroom. Every member of staff I came into contact with were very pleasant. Both rooms I stayed in had been meticulously cleaned and maintained. This is a great hotel,my wife and I enjoyed the experience very much.
Yes, I recommend this property.
Chip
January 30, 2019
IHG points not well spent.
I travel for work, a lot. I stay with IHG and enjoy it. This was the first time I’ve had a bad experience. I used my earned points and felt like I was treated differently because I wasn’t a cash paying customer. As soon as we walked in the door we were checked in and sent to get our parking pass from the time share people and then found out our room wasn’t ready until after 5PM. My wife and I told them we were in our Anniversary and were not interested. They would not stop and made us uncomfortable. Once in our room, the fireplace was on low, we had to figure out how to turn it up but it was not much of a fire, the thermostat didn’t work and I had to get batteries out of the remote control to get the thermostat to work, then the dishwasher flooded the room. People were hammering and banging at 8am and lasting all day. You could not sleep on, or take a midday nap
No, I do not recommend this property.
Celeste
January 31, 2019
Wonderful Stay
Beautiful facility. Wonderful staff, great beds--highly recommend.
Yes, I recommend this property.
The Grannans
January 26, 2019
spacious, clean accomodations
The staff was very friendly and accomodating, Perfect size for a couple with a good location and space to spread out!
Yes, I recommend this property.
Shaggy
January 28, 2019
Another anniversary in the Smokey’s!
Beautiful two bedroom villa this time because we brought the kids and grand baby. Had no problems can’t wait to come back, get treated like a king and queen everytime!
Yes, I recommend this property.
MegMeg
January 21, 2019
Weekend getaway!
We enjoyed a very pleasant stay. The staff was professional, kind and helpful upon arrival. The room was spacious and quiet. We particularly liked the gas fireplace which gave the room a warm and inviting atmosphere. We spent both afternoons of our stay in the indoor waterpark. The kids couldn't get enough of it!
Yes, I recommend this property.
Jill
January 21, 2019
Family trip
Great splash pad and room for kids! Good location. Prefect for families with a separate bedroom and full kitchen and laundry. I would definitely come back!
Yes, I recommend this property.