Scottsdale ResortRental Guest Reviews

Great spot for families

I recently stayed at the Scottsdale Holiday Inn Vacation Club. The two bedroom suite had more space than an average apartment, with a full kitchen, living room, dining room, two bedrooms and two bathrooms. Washer and dryer were also in the apartment and did not require coins to operate. Cleanliness was perfect. My family with 3 young children could easily spend 7 days here happily. Staff were very friendly and accommodating. We would definitely stay here again in the future.

Nice kitchen but lack of service

First to note what you already know is the standard quality process for Spire Ambassador-level guests: Yesterday I was at The Mark Hopkins Intercontinental, San Francisco, where I was welcomed kindly by name and upgraded, and where my room was furnished with a fresh fruit tray and waters, a robe and slippers, and the expectation that toiletries be provided should this IHG frequent traveler happen to misplace an item. Okay, compare: Three staff seemingly idle, not delivering warm welcome, not looking to spot my status, and not caring once it was determined. I was gentle I hope, yet received no fruit, water, robe, slippers... rather I was pointedly denied these items by the three staff members clearly having the time and energy to tackle the list. Low quality in general but particularly for the frequent business I bring - or have brought up until now. Then upon realizing that I had forgotten my toothpaste - they did provide the 50 cent replacement brush and a past tube with hardly enough paste for one night - so how will my morning work, or the week here? Not well. Cleanliness is also an issue. A strand of hair on the pillow doesn’t equate quality stay. We are disappointed by this unexpectedly low quality location. We have a few villas this week yet the team has begun already to research alternative locations for the coming weeks and months.

Great value

Clean, large villas, helpful staff. Lots of pools, close to many activities, Pleasant stay.

Beautiful resort hotel

Very friendly staff. Very knowledgeable bartender.

Great Vacation Getaway

This was a perfect place, reasonable prices. Minutes to anywhere you are looking to go, fun for the whole family.

Scottsdales

The resort does need a poolside bar area , this would be my only critique.

surprise in Scottsdale

More of everything, more pools, more quiet, excellent rooms, great location, public areas were always perfectly clean, washrooms, pools, lobby etc

Great value

Great to have the full kitchen as an option. Restaurant wasn't busy the two times we went which was nice, food was very good and the server was nice but a little young

Services

Make sure maids clean rooms daily and spray for roaches.

Nice place to stay

unit was great, equipped well. the only thing that takes this down a notch is the lack of noise reduction from the top unit people walking the floor. Very loud. we didnt spend a lot of time during the day, but when we were there, it was disctracting. other than that, great place to stay.