Scottsdale ResortRental Guest Reviews

Art Lovers from Indiana

The 2 bdrm/2 bath condo style room was a pleasant surprise. Bigger than expected. The smaller bdrm had a covered balcony with a small bistro table and chairs. Full size kitchen. 6 person dining table at the end of the living room. Larger bdrm had a huge walk in shower (Nice!). The weather wasn't the greatest when we were there (rain), so we didn't use the pool area. The restaurant was non-existent (under construction we were told). There is so much to do in the Scottsdale/Phoenix area that this was a place to stay for us and not the "destination", but it looked like there were lots of fun outdoor areas if you stayed here with a family.

Updated and fun resort like

We really enjoyed how new this place was. Had a resort feel with all the fun activities. Close to shopping, restaurants and our venue that we were attending at Westworld. Would definitely return!

Great place to stay

We have stayed at the Holiday Inn Vacation Club Scottsdale a couple times now and have had a wonderful experience every time. The rooms are fantastic with the large kitchen and eating area which allowed us a great place to have meals in with the family. The pools and the organized activities gave us a lot of fun choices to fill the day. We especially liked the bingo and painting classes. The staff was friendly and helpful. We will definitely be staying here again.

Low/poor value for the dollar

I am an ihg previous platinum member who booked one night with this hotel through my points program. I was staying with my wife and 2 year old on vacation. We booked this place due to the pictures of the kids pool area. I have stayed in many hotels, extended stays, and resorts through both my business and personal travels (locally and international). This resort rates the low for the following reasons: 1) The mobile website showed that there was an on site restaurant via the "accessibly" tab. When we arrived we found that the restaurant is still under construction. 2) The resort kids pool slides and water features close at 5pm. This is not printed in their materials or website anywhere. Check out is at 10am. Thus you loose being able to use a kids pool water feature on your check-in day since check-in is at 4pm. 3) Hotel staff knew nothing about the area for local dining recommendations other than recommending walking to the resort next door. 4) You must take out your trash to the door by 8am for pickup and are not allowed to leave it outside overnight. 5) I was denied a late checkout request (which is typically granted for priority club members) despite having a 2 year old with me and my priority club status. I did have the option to purchase a late checkout for $50. I was told there were only 3 available for the entire property. 6) The hotel bed sheets were noticeably thin. 7) We could hear the guests above us walking around due to no sound insulation in the walls. 8) No elevator for the 2 or 3 floors. Depending on the villa you might have stairs for the ground floor as well. 9) No recognition of IHG rewards club members during check-in. Positive: 1) The rooms are large and are a nice other than the cons listed above. This resort is geared towards a traveler who is staying for an entire week. It is not geared towards someone who is staying for 1-2 nights as you might do for a hotel.

Great vacation

This was an awesome way for our extended family to stay together and have a place to be together other than having a room with just beds. We could put the kids robbed and stay up which was great! Bonus is the stocked kitchen, washer and dryer, two bathrooms and comfy seating. The pool areas were awesome... only wish the weather would have cooperated so we could have utilized it more. The only negative I experienced apart from the weather was the lack of restaurants and/or any food on premises.

Barb

Very nice this is second time love it & love the location staff is very pleasant

Extremely unhappy

This hotel had no accommodations. They did not greet me as an IHGember and they charged me for a late checkout.

Yoga instructor and chair massage

The yoga instructor was very knowledgeable . Her instructions were precise and helpful. Made sure that participants did the poses correctly. The complimentary chair massage felt winderful

Proximity

Close to Scottsdale activities and very convenient to the Phoenix Open Golf tournament.

Amazing location and great service

Stayed at the resort for the Waste Management Phoenix Open and the location could not have been any better with the course within minimal walking distance from the resort property. The 2 bedroom villa was much larger than expected and easily fit my party of 6.