Orange Lake ResortRental Guest Reviews
4.2/5
(4,290 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Amanda
July 7, 2021
Pool was closed 50% of our stay
It rained the entire week we were there- this obviously is not the fault of the resort. However, any time the sun would poke it’s head out, we’d head down to the pool only to be told that it was closed because lightening was detected nearby. I downloaded a live lightening tracker and the lightening was always at least 20 miles away even though the resort said that the lightening was less than 5 miles away. The pool was closed multiple times per day, every single day, for an hour or more at a time. Any time I called the hotel from my phone, I’d be on hold for 20 minutes before I finally hung up. The resort is extremely short staffed and barely had any lifeguards at the pool to supervise the kids on the waterslide. It was an absolute free for all at the waterslide. A child got seriously injured, bleeding from the nose because he was walking up the waterslide and another child kicked him in the face on the way down. I’ve been staying at this property yearly and I am sad to say that I will not be returning here after this experience.
No, I do not recommend this property.
Family of Seven
June 30, 2021
Family of Seven
Awesome for a family of seven at all different ages!
Yes, I recommend this property.
Patrick1608
July 2, 2021
Bad experience
This was our 4 th time on property. We always rented from an owner and was given some of the best treatment and rooms in the past. This time we rented direct from ihg and our experience was sub par. Our villa backed up a pool that was nice to use when we wanted in the late evenings but we were rudely awakened every morning by loud machines being used to clean off the pool area. To make things worse my daughter is a light sleeper and was also bothered every morning by the noise at 7am.
No, I do not recommend this property.
Keisha
July 9, 2021
Accommodating and great value
Great place to stay for the price. The kids enjoyed being on the resort. Will be back next year!!
Yes, I recommend this property.
AnJe2018
July 9, 2021
Good value and very clean hotel
Best in town. Need a good hotel to stay in between destinations, choose this hotel. You will not be disappointed.
Yes, I recommend this property.
Edgar
July 8, 2021
Staff and service.
The place is really nice, good hospitality, the staff are awesome. The only thing i did not like was the I got charge extra for the same service.
Yes, I recommend this property.
Eddie Mitchell
June 30, 2021
Diamond
I moved my family to another brand property and we enjoyed the rest of our stay in Orlando.
No, I do not recommend this property.
Stewart
July 8, 2021
The Henry's family summer Vacation
Exceptional Place to visit! With excellent clean rooms, and very spacious. Everything you may need as your basic essentials are already in the room. All is needed is for you to unpack and begin to enjoy your stay on the property.
Yes, I recommend this property.
Stash
July 8, 2021
Vacation
3 stars for this vacation visit due to cleanliness.
Yes, I recommend this property.
travel queen
July 6, 2021
Renovate and Clean the villas in the West Village
The villa in the West Village is in desparate need of a renovation and a deep cleaning. The mattress in the master bedroom was old and lumpy and very uncomfortable. There were flying cock roaches in the kitchen and living room, and I was bitten and got really sick. It turned out to be a very miserable vacation experience. We tried to contact the front desk to report the problem and no one picked up the phone after 20x rings. It was terrible.