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Orange Lake ResortRental Guest Reviews
4.2/5
(4,019 reviews)
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Momof2
July 27, 2021
Get ready to wait in line at the desk
I had no idea how big this resort was or how much it is geared towards the people who buy into the property and are owners . We stood in the check in line for an hour upon arrival at 4 pm in the afternoon and through out our stay the line was always packed and the lobby like a busy train station! We stayed on the main hotel where are room was clean and comfortable, beyond that I can’t believe I paid what I did to be crammed into a pool area, wait in lines for everything, and be pushed aside as tours were going through to wrangle in new owners constantly. Not worth the money and would not recommend unless your planning on buying into a villa.
MedicRob
August 6, 2021
Excellent property!
I had a 2 bedroom villa with golf course and pool view for 7 days. Well worth the price! Lots to do and the villas are well stocked with kitchen supplies so we only left the resort for food the whole time. Golf course are nice I played the legends and reserve courses both which were in great shape.
Erae
August 5, 2021
Sadly Holiday Inn fell short this visit…
I was excited to rerun after 6 years only to sadly find out that they now nickel and dime you for everything! about halfway through the trip I called to ask for fresh towels and I was told that they now provided extra laundry detergent so that we could wash our own towels and if we wanted a new said it would be eight dollars a set! Seriously?! I am trying to relax on vacation and now you’re asking me to do laundry… Same with the pool towels. I could go on but it’s not worth my breathe. I will go back to staying at Bonnet Creek in the future where I can have all the clean towels I want for FREE!!
Mjjohns23
July 27, 2021
We had a great time!
Celebrating our daughters 16th with a bunch of teens and it went well! The food at the restaurants was really good, drinks allowed on the side of the pool-bonus fun, the room was spacious and clean. Check in and finding the room initially was daunting so minus one star.
Cheryl
August 3, 2021
Good for the price
Good amount of things to do and on premise restaurants.
Henryh0820
August 2, 2021
An Amazing Place To Vacation
Ive stayed at the Holiday Inn Orange Lake Resort Over 5 or 6 times in the past 5 years and by far has been one of my favorite places to vist when im vacation. Always clean and the staff is friendly, the pools and rooms are well kept. The best bang for your buck for a very pleasant stay. Definitely recommend 5/5!
Joe Galanti
August 1, 2021
Not staffed properly and no follow up
We had issue with two instances of a cockroach in our room we were told they would come spray and that did not happen. Second issue was due to having 20 $10 vouchers in my pocket at some point when I took them out my key must have fallen out. They keys are chargeable so I had to go shut all our keys off and get new ones. Drove from East Village to registration since that is the only place that can get you a new key. Was third in line at 11am on a Thursday, 20 stations available with 2 people working and 2 people standing looking at a computer, after 15 min of standing there one of the two that were staring at a computer saw me take photos of the lack of hospitality, discussed it with other person and then asked if she could help me. For an industry based on hospitality, they don't care about you. During my potential buyers session I documented all yhis in writing, was addressed by Luis' manager and secured Inwould be contacted that day about both of these concerns. Luis was shocked I didn't get a call while on our tour and still to this day they have not reached out. This property is going downhill in our eyes and we decided not to purchase.
Bill
July 31, 2021
Poorly managed property
As stated. Manager refused to call to discuss a major problem caused by him. Very unprofessional
Josh
July 31, 2021
Nice Resort
Great resort with plenty to do. Just be Leary of the ownership pitch
Nola
July 31, 2021
Many things to do on property
We had a blast at Orange Lake Resort! The staff was super nice and very helpful. Relaxing, fun filled week!