Orange Lake ResortRental Guest Reviews

Great vacation

Our first time at orange lake and it was amazing! Loved.eveeyrhing about it and will definitely use our points to go back.

Relaxing atmosphere

Great customer service from the time we arrived to the day we left. Was surprised how nice the villas were and they had everything we needed for our stay, pools were great and so was food we didnt have to leave the complex unless we wanted too...will stay again soon

High pressure sales

Could not get my key to room or parking pass till I committed to a tour. After an hour of pressure I finally broke down just to get out of the lobby and start our girls weekend!!!!!!!

Great value for price

Rooms were big and spacious for the price. Our villa was a little older but could only tell by minor details. I Recommend a villa on the water for the sunsets and fishing right off the back porch. Staff is very helpful finding your way around

Property very beautiful and convenient

This property is very beautiful and has a lot of amenities on the property for all ages. However, when there is an issue with your room. The hotel could not seem to address the problem and correct it. Needs improvement.

Wonderful lazy river, but we won't be back.

While we enjoyed our last three stays at this resort, this time there were cockroaches in our villa and we experienced high pressure sales to buy into the time-share program. We felt pressure on check-in to sign up for the time-share presentation. This presentation was supposed to be 90 minutes, but took two + hours. In addition, numerous presenters confront and badger you to buy into the time share. To add insult to injury, the free one-week vacation stay is not what you get at the end. Instead, you have to search through multiple properties, all of which add enormous additional administrative costs in order to book.

Better in previous years.

While we enjoyed our last three stays at Orange Lake, this time there were cockroaches in our villa and we experienced high pressure sales to buy into the time-share program. We felt pressure on check-in to sign up for the time-share presentation. This presentation was supposed to be 90 minutes, but took two + hours. In addition, numerous presenters confront and badger you to buy into the time share. To add insult to injury, the free one-week vacation stay is not what you get at the end. Instead, you have to search through multiple properties, all of which add enormous additional administrative costs in order to book.

Great location, comfortable bed but lost and found just means lost!

Hotel is in a great location, clean and comfortable and most of the staff here are incredibly helpful. However, we accidentally left items our room on checkout. We contacted lost and found with EXACT locations within our room. These were never found which leads us to believe housekeeping helped themselves.

Cockroaches in room and high pressure sales

Cockroaches in room and high pressure sales to buy into the time-share program. Lots of pressure on check-in to sign up for the time-share presentation. This presentation was supposed to be 90 minutes, but took two + hours. In addition, numerous presenters confront and badger you to buy into the time share, which is very high pressure. To add insult to injury, the free one-week vacation stay is not what you get at the end. Instead, you have to search through multiple properties, all of which add enormous additional administrative costs in order to book.

Girls trip gone wrong

The worst girls trip. Unclean rooms, broken ice makers flooding rooms, rude and nasty sales man for time shares. We went for a relaxing girl's weekend and had nothing but issues and stress.