Orange Lake ResortRental Guest Reviews

Very clean rooms and property

I visit this resort once a year to visit friends. It is very clean!!!!

Nice And Peaceful

Great location. Arrive but front desk was not very friendly and did not greet us with a smile. She did not clearly explain how to find our room. we drove around for a while before realizing which building is ours. All guest should be treated the same like human beings. his was the first time my wife and i visit this location. I was not impressed with a first impression

Beautiful rooms and all the amenities

Our room was beautiful. The beds were comfortable and all the pools were great! The kids had the best time! We really enjoyed floating in the lazy river.

Great property

Villas are perfect for families. There is plenty of room. Having a full kitchen and laundry is amazing. Pools are great. Many amenities for a great vacation. Friendly staff and good service at bars and restaurants.

Huge Resort

Be prepared to walk or you should rent a car to stay on this resort or request poolside rooms. We booked here due to another team at our organization booking here. Out of the multiple families that booked at this resort, we didn't run into them. If you end up coming in the back entrance, be prepared to get lost. They need to add more signage to direct those whose GPS brings them into the back entrance near the Publix. We had to call the resort to guide us to the main building. Overall, it was a nice place to stay. We rented a 2 bedroom villa. The villa was outdated, however gave us the space we needed for the family.

Lost our reservation

We had a reservation from Fri April 28th - Mon May 1st. The whole purpose of our stay was to celebrate mine and our sons birthday. On Sunday the 29th there was a knock on our door, and it was maintenance. I explained we had the room until Monday and there's no need for service of the suite, as we were already setting up to celebrate our birthday. We had 3 different people knock on our door whom thought the suite was not being occupied. I finally called Resort Services to see what was going on, to be told we needed to check out or pay for an addition night and stay in a different suite. I explained that my IHG reservation showed I had the suite until Monday and I did not want to change rooms. She was very rude, treated me as if I was trying to stay for free. I finally decided to drive to where the front desk was located, so I could speak with a manager. I was told once again, that if we wanted to stay, we would need to pay for another night, even though I had proof of reservation. We ended up packing and leaving it was because I was so humiliated

Loved my experience at Orange Lake Golf

Every aspect of my stay was perfect! Impeccable grounds, service, pool, and food

Mistake staying here

Room was filthy floor dirty bathrooms had mold. Breakfast in the market place was not edible, ice coffee was extremely watery spent over 60$ on breakfast food that no one could even eat because it was gross not even the kids touched it

Not happy with resort

Was treated differently because we were not timeshare owners Booking agreement not honoured No house keeping or replacement of face cloths and towels Kids that can ride all rides at Disney but we’re not allowed on the slide at this resort very unreasonable

Great accomedations

location was great and easy to get to. villa's are perfect for families with spacious living quarters. bonus for having washing machine and dryer.