Orange Lake ResortRental Guest Reviews

Overcharged and frustrated

Hello when I initially booked my trip I was only informed about the amount per night of my stay. I wasn`t informed of the additional $250.00 deposit that was charged to my credit card without my permission. When I informed the manager she listened to my complaint and informed me that I would have to wait between 2-3 business days for my money and she would talk to the employee that took care of me during check-in. I spoke to several people in line and they had the same problem. This trip isn`t the first time that I've stayed at Orange Lake due to my parents owning a time share there. I've always loved staying there but to be honest this wasn`t a good experience that I had when I stayed there.

Great

Very nice resort, we vacation at orange lake every year. Look forward to coming back each each year. Very kid friendly and clean. Great Golfing and close to many things in the Orlando area.

Hidden fees??

One of the reasons we stayed at this resort was because they had waterparks and a lazy river. I didn't read anywhere that it cost extra to rent a tube or use some parts of the water slides. That was disappointing. The resort itself does have a lot to offer but be prepared to pay for it. Also, when we arrived at our room there was a wet pool towel laying on the bathroom floor. Makes me wonder if everything was cleaned before we arrived.

beautiful property

enjoyed the atmosphere and the kitchenette in the room. Staff was pleasant. Enjoyed the lazy river!!!!

Great clean room

The room was very clean and the furnishings were comfortable.

Great Potential… poor management.

This location is a massive resort that must have been amazing in the 1980’s. But is clearly in need of updates on many levels, (some of which are in progress) and completely new management and timeshare sales force. As with most Orlando resorts, they are staffed with an overzealous sales force that clearly upsets considerably more people than they ever please. Get ready for the sales pitch from the second you step up to get your parking pass… and then again for those early morning unwanted am wakeup sales calls. And we did NOT book any type of "visit our Timeshare package"... we booked directly from the IHG website at best available rates, so we could just relax

Orange Lake feels like home

We visit several times a year to spend time with family in the area. Everyone enjoys our time at Orange Lake.

habitaciones caseras

Se recomienda el Orange Lake Resort por sus habitaciones y confort de las mismas, tiene excelentes instalaciones de esparcimiento y recreaciones para los niños

Excelente resort, todo fue perfectamente bien.

Ya conocíamos este resort por haber estado alli en mas de una ocasión. El equipamiento de las villas es excelente, el mobiliario en condiciones, las camas confortables. El mantenimiento general del resort es de destacar. Los empleados de recepcion y de customer service son atentos y dispuestos a solucionar cualquier inconveniente. Es un placer poder concurrir cada tanto a este lugar y verdaderamente anti-stress. Volveremos pronto. Muchas gracias

Love coming back here

My family and I have been coming here for 10 years. The resort is well-maintained, nicely updated, great service all around. Like coming home.