Orange Lake ResortRental Guest Reviews

Clean and comfortable

We enjoyed our stay at the Holiday Inn At Orange Lake Resort.

Stay from sept 16-22

This is my second time at this resort the resort itself is beautiful the rooms are even better. The management needs a little refresher on customer service I had a problem with my privacy during my stay, that was the only problem. I don t know if the systems were messed up but random people kept popping in my room also in my moms room they kept calling to see if someone was calling about a stove and no one called the funny thing is they were calling my room in the morning too so it was making me feel like people were checking if we were in the room or not because right after the call security popped up at my door randomly it was weird.. But when I called after it happen 2 times back to back the young lady I want to say her name was Jennifer She really lacked customer service. I was literally asking her to be compassionate. She tried to buy me with one day passes that we didn't even need because we had took the tour that evening and became owners with ING and the guy comped us with many one day passes. It was just funny I really didn't like it and mostly it had my mom spooked out. The resort sells itself. River Isalnd is Bomb they just need to raise the water in there all the adults are scrapping there feet and legs in there.

Not a bad resort

Good overall stay and a fun resort well worth the price for what is paid.

Beautiful resort, reasonable prices.

Orange Lake Resort was a pleasant surprise - it couldn't have been nicer! We rented the Villa and it had all you would need for a long stay, very clean and all the supplies. Many pools to choose from and things to do. Close to all the Disney parks too.

Lots to do.

Room was a little dated. A little mold in the bath room tile grout. Very spacious rooms with full kitchen.

Great stay for a great rate!

Loved the stylish room and lazy river. There was something for everyone.

check-in

check in was easy, Emanuel put us in same unit for 10 days instead of moving us around for separate nights prior to our scheduled week. Very sharp and helpful. Chanttell in guest services very articulate and knowledgeable.

Never go again

The place had cob webs the fisher feel out my daughter cut her finger one of the bathroom looks like dry urine on it the curtain to the slider door had dry blood on it they were suppose to come and clean it and change the sheets and no one came and than house keeping called at night wanted to send someone there I said no soneone was suppose come right after I complained and they didn't and all they gave me a free night are you dirty place and my daughter cut her finger real nice I'll never go there again

Excellent Hotel

The 3 bedroom villa was a perfect size to relax and kickback with my family and friends while in town for a conference. The villa had a kitchenett which was excellent to save money with meals while travling and also great to spend down time with the family in the evenings relaxing around the resort. The value of the villa was excellent as the total cost was cheaper than the hotel where the conference was being held and we got almost 1700 sq ft of living space compared to a hotel room of 300sqft. Outstanding service when we called housekeeping for extra linins and blankets. The grounds of the resort were always well maintanied.

Would have been excellent if we had maid service make our beds

We never had maid service make our beds during our entire 5-day stay, and we ran out of the coffee provided to our room by the 2nd day and had to ask for more, which was brought up to us promptly by a cheerful employee. Other than that, we enjoyed the pool. restaurants, discounted rates and the overall resort.