Orange Lake ResortRental Guest Reviews

Excellent stay great resort

This was our first time here. I am very picky about where I stay and like a very clean resort. This place was wonderful . My only complaint is bring your own towels because they only give you one set or you can wash them but we didnt want to go down the hall and use the washer and dryer. The bed was good the mattress may need replacing soon but it was fine. The room was clean except I noticed a few dusty vents. Again, I am very picky. The restaurants were good. Food was average to very good. Wait time considering how many they were serving was very good. They were quick. Check in was efficient. They were not pushy at all with the timeshare info. We will be back wonderful family resort. Oh I forgot to mention the pools ....the lazy river was amazing, and all the other pools were great as well. The grounds were very well maintained . Beautiful place

Know What to Expect

Overall, The Holiday Inn Vacations At Orange Lake Resort was nice. However, anyone staying here should know what to expect before booking their stay. The ground are very beautiful and well maintain, although I did not get the opportunity to view the entire area. Upon check-in, the clerk could only find one of our reservation even though we had all of the reservation number for check-in. 20 minutes later, after checking in, we were escorted directly to another counter, we had no idea why, we thought they were going to give us an idea of what the resort had to offer, but it was nothing more than another high-pressure time share offer. After a long day of traveling all we wanted to do was retire for the evening, instead, the desk clerk spent 15 minutes trying to persuade us to take a 90-minute presentation. The food at the Grill restaurant was delicious. The family suite was beautiful despite the gecko that was living in our balcony. Also, please note that there is no complementary shuttle service to any of the surrounding parks. There is a Hertz rental on the property. I would probably stay here again but it would not be my first choice.

Stay

Staff Needs retraining regarfing their customer service.

Great Vacation Resort

Great facilities for entire family to enjoy vacation.

Loved it

Loved this place , especially for family's.... I recommend going to the time share sales pitch cause you get awesome deals ( I didn't buy it ) Honestly buying a timeshare isn't worth it ...

Spring 2017 Vacation

This resort is amazing. Rooms are a little dated with older TVs and kitchen. Atmosphere was amazing staff was excellent and food was tasteful.

Poorly stocked kitchen

The kitchen was poorly stocked. (ex: no pots or pans, no spatula, etc ..) There were no extra blankets for the sofa bed or any of the beds.

Spring Break Vacation

Love the whole resort. Rooms Were nice and clean the whole resort was excellent. I will most definitely be visiting in the resort again.

Great Resort

Great resort, many facilities, amazing swimming pool and lazy river, nice set up, close to Orlando attractions, shops and restaurants.

Double booking

Staff double book my reserved cabana. I was using my cabana in the morning and went to lunch upon returning I found my cabana occupied by someone else. We both went to management and could not resolve the double booking. In reality I was kicked out of my cabana