Orange Lake ResortRental Guest Reviews

Great stay

We had a great stay here. We are going back in June for a week. Only downfall is that one guest list something very sentimental to her and lost and found has yet to find it. It's sad because it's something that couldn't be replaced.

Sales

Don't put so much pressure on first time users to upgrade points when they haven't even stayed one time yet.

Worth it!

Everything and everyone was Awesome. Rooms Clean and cool. Staff was great and friendly.

Great resort

Had a great time here with the family....my wife and I and four teenagers. Lots of space for all in our two bedroom unit. This is our 4th time staying here and the first time in the west village....the units are the oldest on the property and the age shows a little even though the unit has had a recent "facelift". We had an issue with our wash machine in our unit and it took 4 phone calls to finally get it resolved. We attended the time share presentation, we received free lazy river tubes and mini golf for our group for three days for doing so....as expected this was not a pleasurable experience but we survived!!! Overall we were all pleased with our stay

Resort

I love this resort however I stayed in the main hotel this time and was very disappointed

Jaszemski family

Loved everything about this resort!! The amenities and staf were great!!

Dissatisfied Customer

Lack of communication between reservations department and staff at the resort is extremely poor . At the time you make your reservation your told that in order to hold reservation a deposit is required which is equal to one night stay and the balance is due upon check-in. What they don't tell you is that the resort is a cashless resort and an additional $250 deposit will be added to your balance for incidentals. I was informed of this upon check-in. Which was a complete shock and an unexpected expense. Although the $250 was refunded, it took a few days after vacation to hit my bank account. The resort is extremely expensive with the price of the amenities they offer for the amount of money you pay to stay at the resort the tubal slide, lazy river tube and rock climb wall should be included. Although this is a beautiful resort I will not return or recommend to others.

Amazing 5 day stay

Absolutely wonderful! 5 stars!! So many Amenties and the staff was so great and friendly. There is so much to do on site there is no reason to leave.

Best condo ever

This is the best resort we ever stayed at, and we have stayed at a lot of resorts. Fantastic value, the grounds and pools are spotlessly clean and well maintained. My children had a great time. The location is perfect for the Orlando area. Great restaurants and activities just around the corner. Would definitely stay here again.

My Stay

As mentioned the room was not cleaned completely when we arrived. We did arrive early and they did search to see if anything was available but had to wait for housekeeping to call when room was available to enter. As I stated above the room was not completely cleaned and def a unit that being a member of IHG I would have not assigned to this particular room if you want return guest. I visit Orlando 4-5 times a year and many times use this resort when taking a family trip, some times reserved by me and some by my kids. One others trips we had a unit in the waterpark area near the playground and that unit was fantastic. Not a fan of the partially closed lanai.