Orange Lake ResortRental Guest Reviews

Phenomenal Place! Loved, loved, loved it!!!

Everything was incredible!!! The accommodations, amenities, food, and so much more! You do not have to do anything outside of the resort there is already so much to do there!! We were beyond happy with everything, so much so we signed up for their timeshare that is unlike others. We had no desire to sign up, but after listening and hearing how many options we had how could we not!?? I do have to say it took a lot longer than I thought to do everything so that was a little frustrating because we had plans, so make sure it is on a day you have ample amount of time to hear and discuss all of your options. My only other issue and rating of 9 out of 10 instead of 10 is due to how hard it was to get a hold of anyone at the front desk and how they disconnected the power for 30 minutes when we were leaving because we accidentally over slept 1 minute after 10 am check in, so make sure to talk to them before your check out date or at check in if you need more time then a 10 am check out.

GOLF CARTS FOR COVID SAFETY

Would be INCREDIBLE if we can have the option to use a golf cart during our stay so we don’t have to spread any potential covid germs around in the shuttle

Great place for family fun!!

We had a great time here so much to do and the kids loved it we will definitely be back

Did not meet my expectations

I reserved a room with 2 queens and a sleeper sofa. Received a room with a King and sleeper sofa, causing 3 people to sleep in King bed. Every time I tried to call the front desk/resort either from my cell phone or the room phone I was in the call "loop" for 20-30 min. Between this and the lengthy check in process I wasn't even going to try to go back to get the room I reserved. I added my mother to the reservation so she could get a key and parking pass when she joined the next day. When she arrive they never even asked for her name or ID and just handed her the key and a parking pass. Room had the seal on the door to to ensure that the room has been cleaned. The room did not really feel cleaned. Hair on the bathroom floor, old laundry soap in machine, floor felt sticky, towels felt like sand paper, sheets/blankets felt worn. Never received a receipt even when I asked one to be emailed to me when I called to check out. Pool closed for one hour for cleaning each day, but other than that you never seen anyone cleaning/sanitizing chairs. None of the pool chairs/tables have been removed to allow for social distancing. I do work for another major chain hotel so I believe Holiday Inn is definitely behind the ball compared to other brands with COVID precautions, at least this particular resort was.

Wonderful

Easy to book, worth the money. Relaxing and clean! I loved the different options for pools and food. Staff were friendly and accommodating

Excellent safety measures, accommodations and service!

Absolutely loved this property and all of its amenities. I was extremely pleased with the precautions taken to ensure my families safety, health, and well being at this property. My kids need a little getaway due to being locked down for so long due to the Pandemic. This property was a nice home way from home. Our accommodations were clean, spacious, and very comfortable. My family and I will definitely be returning.

Hermoso lugar

Este es un hermoso lugar para pasarlo en familia sin preocupaciones, todo está limpio y hermoso, además de relajante tiene muchos lugares de interes a su alrededor

Great vacation with just small issues

With just some slight A/C issues, it was a wonderful vacation and the resort was great. I felt like our safety was a priority and that trying to make the resort as enjoyable as possible was important as well.

Good location, great hotel

We arrived to a room that was different from what we booked (I booked a 2 queen bed with pullout so my teenage boys didnt have to sleep together). We got a king bed with pullout, but we decided to keep it based on the proximity to the pool. The room was clean, and the kitchen was stocked with the necessary kitchen appliances and cooking gear. We were short on bathroom linen, but the hotel staff quickly remedied this. We ordered lunch twice at the poolside quick order restaurants and the food was good. Even though we did not visit Disney, it was only a 10 minute drive away. Plenty of shopping and restaurants nearby as well. We would stay again!

Spacious Villas

We loved our stay on the resort. The villa was spacious and clean. We loved taking walks on the property and playing in the pools.