Oak n’ Spruce Resort in the BerkshiresRental Guest Reviews

Terrible Stay. Do not book this hotel. We will not return to another "Vacation Club" property.

Do not stay here. We stayed in the two king bedroom suite and it was incredibly unclean. There was disgusting black mold or mildew on the shower head, around the widows, in the bathtub, and on the bathroom walls. It came off easily when wiped with a washcloth, so it’s obvious that no one even bothered to try to clean these things before we arrived. There were dead insects on all windowsills, gross gunk on bathroom floors, and the refrigerator was either rusty or dirty (probably both). There was brown stuff on walls and furniture. I felt dirty just standing in that room. The manager agreed that the situation was unacceptable and promptly moved us to a different room (she was lovely, but this issue was beyond what she could fix). The new room was somewhat cleaner, but still featured the black mold/mildew, dead bugs and plenty of live spiders. The mini golf course was similarly sad. This property clearly hasn’t been maintained and they can’t manage to keep it clean. It was a disgusting place to stay, especially with young kids who touch everything.

Wonderful Assistance and Cozy Atmosphere

The area the resort is located in is beautiful, especially during the fall. The lady who helped us at front desk handed us a brilliant, personally made brochure of the area. Which was of great use to us since we went in with no plans, we were able to relax and go off of what she gave us. It was overall a fantastic and serene experience.

Great location for Berkshires activities

Was in the Berkshires to go biking and visit museums. Was a convenient location for everything. Two bedroom villa was perfect size for two of us, and reasonably priced midweek. We both agreed it would be a great location to get multiple villas and go with a bunch of friends.

Excellent

Our accommodations were spacious, clean, and wonderfully located.

Overall the stay through out the great

It was a great location and everything was good except the odor in the room was very strong from the previous guest. It smelled like deep fried food that the previous guest cooked. I wish they can air out the room before the next guest check in. Also, the fire alarm went off for no reason while showering in the bathroom.

Do Not Stay Here

Not the HICV experience that members should receive. It's a deception and they do not inform you of additional cost for routine service, no Housekeeping, no washer/dryer in villa, cost for laundry supplies, $8 cost per bathroom to refresh towels and $8 charge for pool towel as they only provide 3 or 4 per 2 bedroom villa no matter how many guest are on the rsvp. Pool area small and infested with bees.

Excellent staff, very clean room, well kept pools.

Good for quick get away with kids. Excellent staff, very clean room, well kept pools. Kitchen is well sticked - dont bother with the blender though. Kids activities are well planned and executed.

Weekend getaway

Great place for family or couples. Staff is very friendly and helpful. Units are nice and clean. They have everything you need right on the property

Love the villa space

Our 1 bedroom villa is super spacious, clean and well-appointed. Everything is clean, also appreciate the supply of pool towels in our room. The number of amenities available at the resort is impressive, we didn't get to utilize much of it but we will when we return in the future.

Great Relaxing Getaway

I stayed with my family and everyone loved the place. Kids live the pool and the mini golf. The 2 bedroom villa was spacious and had everything we needed. Overall, we really enjoyed our stay and want to come back.