Lake Geneva ResortRental Guest Reviews

Lacking services

I was disappointed in that there were no new towels each day and no bed service. It would have been nice to know this up front.

Great room for the price

Great room and accomadations for the price. The room was amazing with a great view of the course. Very clean and well kept.

short vacation at Lake Geneva

we enjoyed the room , dinner and the staff valets were very helpful and courteous-the fire pit outside the restaurant was excellent-service throughout the facility was excellent

Car damaged by golf cart or gator

My car was damaged by one of the resorts golf carts or gator. This you can tell by where the damage is on my vehicle. I was told it wasn't one of their vehicles that did this

Great Experience, but lack of IHG

IHG is affiliated with the Grand Geneva, and if you are staying at the Holiday Inn Club Vacation Resort, you check in with the Grand Geneva. Nothing about IHG was recognised at all. I am tax exempt and was not allowed to be tax-free even though it was a business trip. They would not give me a receipt when I checked out and told me that I would have to contact Holiday Inn. Generally this place was fantastic and I thoroughly enjoyed my stay, but as a business traveler who was looking forward to this stay, the staff were not accommodating for IHG members.

Great location and amenities

Only used one night but saw that all amenities were well done and staffed. Place was clean and well maintained. The registration center could be better marked.

Convenient and Clean

The room was very clean and comfortable. It was a great stay at a reasonable cost and we had all the amenities of the Grand Geneva Hotel which was a great benefit.

Historic and Comfortable place to stay in resort area

We have made this a place to stay while visiting Lake Geneva. It is a short drive from Chicago and makes a nice place for a quick get-a-way!

Great Getaway!

We love the HIC At Lake Geneva for its location to downtown, the lake, and abundant restaurants. HIC is on the grounds of the Grand Geneva and it is breathtaking! The hotel has fantastic restaurants, a lounge, pools, Starbucks, etc. There is also an indoor waterpark on the premises, and of course, a championship golf course. In addition, there is horseback riding onsite, trails, a well-appointed gym, full-service spa, etc. In the winter you can down-hill and cross-country ski right at the resort. It is an absolutely perfect year-round vacation spot - we go there three times every year so we know! In addition to the Grand Geneva's pools, the HIC has its own outdoor pool right by the villas. It's great during the day, but at night it's not lit - not the sitting area or the pool itself. Normally, pool areas are lit at night and there are lights in the water. The hotel pool is lit up beautifully. We reported it once and was told someone would take care of it. The next time we visited 3 months later it still was in the dark. But, that is the only flaw that we have come across. So I guess, if you want to swim at night and don't like the darkness you'll need to visit the hotel pool. Still a 5-star resort!

Excellent and spacious rooms

The rooms were great and the amenities with the adjacent resort were fabulous.