Galveston Beach ResortRental Guest Reviews

checkin/checkout times

The 4 pm checkin and the 10 am check out are hard to comply to when on vacation; the hotel should at least extend the 10 am checkout to at least 11 am.

Lovely family vacation site!

Our extended family had three attractive, clean, comfortable suites. Very well-kept pool area, complimentary movie DVDs, snacks to purchase and the wonderful beach area to enjoy made for a great vacation experience. The staff was efficient and personable to young and old. Our only gripe was the small pillows supplied for our king-sized beds.

Great view and room

We have stayed at this resort several times in the past and, except for the slow elevators, everything was well prepared for our arrival. We will continue to stay as time permits.

Good value for a multi-Bedroom Galveston Resort

This is a timeshare. Much newer than most similar properties on Galveston. Nice pool. great beach boardwalk and a clean updated facility. We stayed at a 1 bedroom and slept 5 (with an air mattress for the 3rd kid). Full kitchen and free laundry shared by 2 units was excellent. If you aren't looking for a full service hotel, an excellent value for the money.

Great Family Vacation in Galveston

We rented five rooms for four days. We spent a lot of time in the pool, which was clean and shady some of the day (that's a good thing). We brought several 10'X10' shelters that we set up on the beach. These were great for preventing massive sunburns, and allowed the entire family to have a great beach experience. There was a slight seaweed problem on the first day we arrived, but after that it was hardly noticeable. The hotel rooms were small but clean, and the bedrooms were like sleeping in a cave they were so dark. Everyone had a good time.

Great Vacation

Our room was great and suited our needs perfectly. Easy and quick access to the beach with convenient wash off areas on the way back. We had a great time and the staff was friendly and always very cheerful.

Great Experience

This was one of the nicest places we have ever stayed. The rooms were spacious and very clean. Staff was top, and the entire complex was a wonderful experience.

It was OK

This Resort was highly recommended to me, so I booked it. I was not impressed. Check-in was a nightmare. Only two elevators-way to many people checking in at the same time. The office was on the second floor, which was different and inconvenient! Room was ok, Living furniture has seen better days. Floors in the our room had not been moped. There was either blood or red jelly of some sort left from the previous guests. It was in a very visible place so I wouldn't take off my shoes until I cleanned the floor. Still don't know what it was?!? The pool was not a blue color when we arrived-there were so many people in it, I think it needed to be shocked, which by the end of our stay, it was back to a blue! One good thing is that it is actually on the beach, you do not have to walk across a busy road to get to the beach like at most other hotels in Galveston.BTW, Seaweed is Crazy in Galveston! Galveston gets a 1 for beaches in my book, Entertainment an 8!

Great Place on the Beach

We like that this hotel was away from the "touristy" Seawall, but was still located right on the beach. We were able to easiely walk back to our room in case something was forgotten. We will be staying here again in the future.

Hotel capacity affects experience

We stayed at this resort in October, 2013 and loved everything about it. The staff was wonderful, we had a fantastic room, the location of the resort is amazing, etc., etc. When returning to Galveston we didn't question returning to this resort. However, the last weekend of summer before school starting was a capacity weekend. We had a completely different experience. Our room was not clean when we arrived, I brought this to the attention of staff in a calm manner, not angry at all, and just said we would go to dinner and stay out of room for awhile and were assured it would be cleaned. We returned 4 hours later and the room had not been touched. The same staffperson then told us that she had reported our issue to housekeeping, they must have left for the day. She sent a maintenance man to our room, but he doesn't clean. He gave me a mop and broom and we cleaned our floor. Just a very different experience based on the time of year you visit. This could be an amazing property, but if the room is not clean when you arrive, that can tarnish the whole stay and the confidence you place in the resort staff. Also, don't tell a customer you will take care of something if you know it won't be resolved.