Galveston Beach ResortRental Guest Reviews
4.5/5
Resort rating is 4.5 out of 5 stars. Click to see all 1,584 reviews.
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
October 23, 2016
Most disappointing experience
I'm an Spire Elite member and I never complain about my experiences on the road staying at IHG properties almost 3-4 times per week, but this experience was such a disappointment. The room # E43B was a not clean. The sheets on the bed had not been changed and I had to request they be changed the next day. I did not even sleep in the bed the first night because the bed was dirty. The carpet was dirty, with crumbs, sticker burs and paper on it. It was not up to standards. The hotel staff made excuses "oh, we've been working on getting better staff" and did not apologize to me, only made excuses. They did not offer to move me to a better room. They did not even recognize me as Spire Elite. I think you should know about the extremely poor quality of management and services at this property. I will never stay at this location again. I expected better from an IHG property. Thanks for listening!
No, I do not recommend this property.
syd_223
October 30, 2016
Great stay horrible beds
I loved everything about it except for the fact the bed was terrible
Yes, I recommend this property.
Jacque1993
October 21, 2016
Great Hotel on the beach
Hotel was very nice but construction was going on at the time of our stay so it was a little noisy
Yes, I recommend this property.
none listed for this
October 17, 2016
none
none dont wish to provide one for property that is normally very excellent this was horrible
Casey 64
October 10, 2016
Great
From check in until check out I would have to say everything was very nice and relaxing.
Yes, I recommend this property.
Firefighter Rick
October 2, 2016
Great property
Great property and location right on the beach.The rooms and property are in great condition and well kept.
Yes, I recommend this property.
suzybee76
October 10, 2016
Another great family vacation
We love this resort! We visit once or twice a year and we are never disappointed. We enjoy the pool and the easy access to the beach. The suite has everything a family needs to prepare meals and sleep comfortably. We love the views from the room!
Yes, I recommend this property.
Hattie54
October 7, 2016
Great Stay!
Everything about this hotel is good, except the internet. So if you are needing to have internet this place is not for you. Otherwise awesome place to be. We have stayed 5 times in total each time at least a 5 night stay and just love it.
Yes, I recommend this property.
Eve1961
September 25, 2016
Comfortable bed and great customer service!
My husband and I have never been to Galveston and needed some ideas what we could enjoy why we were there. The ladies at the front desk were so accommodating with suggestions and we ended up going to NASA. It was a great experience and we appreciated there kindness and suggestions.
Yes, I recommend this property.
SE0925
September 18, 2016
Great Condo option
The price is really great for a condo type experience. I made the mistake of not realizing this when booking the room. This only made a major difference in a few areas: 1) the office closes at 11:00 pm, so there is no concierge 2) the is no continental breakfast- you must drive into town if you did not prepare and bring groceries 3) They do not service your room during your stay, like a regular hotel 4) if you want clean towels, you must wash them yourselves. Also- late check out is only until 11:00- and the maid service did not have it in their system so we were interuppted and ended up arguing with them for the last 45 minutes of our check-out. BUT- if you are looking for a condo- this is more affordable than some of the other online booking options because there is no deposit and cleaning fee. They also have a fun little game room to use and books to check out to read on the beach.
Yes, I recommend this property.