Desert Club ResortRental Guest Reviews

Vegas

Front desk staff was very rude but room was nice for the price compared to hotels on the strip. Resort fees are lower than hotel resort fees. Security was very nice. Outside was a little dirty but room was clean and nice.

Problems with water in rooms, pool needed cleaned, front desk never answer

Pool walls had moss build up underwater, kitchen dishwasher racks were broke, kitchen counter when we arrived was very gritty like it was cleaned with Ajax but never wiped down. The shower water was very hard to adjust to right temp it was either very hot or very cold. Restaurant and Bar Area closed to early. Tickets received from theTour package was incorrect. We were told they included the Double Decker Night Tour and the Linx Ferris Wheel. Well unfortunately the tour started at 7pm when it is still light outside and the Ferris wheel was not included, we paid for the tickets after we waited in line for the ride and found out the tickets received from hotel DID NOT INCLUDE IT! They advertise the pool is heated, however it did not feel heated and temperature was uncomfortable to enter to relax in the water.

Great

The staff is very attentive and the rooms are very spacious and homey

The best family friendly resort in Las Vegas

We had visited in LV several time. This resort is the best for the family who has children! No smoking, each unit totally separated, nice staff!!

Deonna Crockett

The hotel was wonderful relaxing love the open Jacuzzi tub love the balcony and open windows will recommend this hotel and will come back for sure

Nice location, close to the strip

Nice place to stay, could use some better mattress on the beds, needs to be cleaned better and definitely needs to be dusted, the lamp shades were dusty, the pictures frames and behind the nightstands was full of dust when I was looking for a plug behind the nightstands it was ridiculous with the amount of dust. The units really need better cleaning, im sure if one unit is dusty the rest are dusty as well and that is not good for people like myself who suffer with asthma and allergies. I hated the walk in shower because the shower head did not adjust so the water sprayed iny face the whole time and the shower is quite small as well. Could use some ceiling fans in the bedrooms if not ceiling fans maybe a portable fan. Also could use more light in the bedrooms. If you get a unit on the 1st floor expect ot to be nosey because the floors are thin and tou hear everything above you. We had a very hard time sleeping because the people above use was really nosey late at night and early in the morning, after calling the front desk on them because it was ridiculous they got even louder just stomping on the floor just because. With all that said we still enjoyed our stay a will here again but we will be prepared to deal with the negative next time.

Security

We saw the crew managers and the grounds keepers frequently and they did lots of ground checks to ensure only people who stayed there were on the grounds. We felt safe knowing lots of people were doing there jobs. And the up keep of the property were awesome very nicely updated beautiful landscaping

Be Prepared

After checking in, we went to the villa and found trash in a bag in the middle of the living room area and beds and bathroom not cleaned. So promptly going back to the desk they assigned another villa but acted like it was really no big deal. We will not be returning.

Friendly, clean, beautiful villa.

We enjoyed a week stay here. The employees here are exceptional and professional. We appreciated our information and conversation with Mark at the front desk. The bar and grill was nice for coffee drinks and breakfast. Good service, there are several pools between the buildings and was convenient not crowded. Nice landscaping.

Fine for a short stay.

Great location. Room felt dated but very clean. Safe problems and toilet problems, both dealt with promptly. Fine for a Vegas stop.