Desert Club ResortRental Guest Reviews

Wonderful stay

We had a wonderful stay at this hotel. The staff was very attentive to our needs and responded promptly.

Good location

Rooms were spacious, clean but decor was dark. Bathrooms very good. Decent size kitchen.

Good quality and excellent service

Only complain its the time it takes to check into the unit.

cleanliness

disinfect the place and check not insect are in the room .

Poor Service

The design of the room and location to the strip was nice. The tub was huge. The room was not made up properly and several calls were needed to get it fixed. The floor was extremely dusty and other bits of litter were on the floor. The wait at the front counter took over 15 mins both times I went up and the water heater was not on. Overall, I would not recommend this place due to poor service.

Nice comfortable rooms

It was a great room at a great location. Five minute walk to the strip. The room is a condo. Prefect for families. It has several pools and a gym.

Everything was great

Couldn't ask for a better property. I would recommend this place to all of. My family. It's perfect , close by. The strip and everything . I love it. Yes

Excellent friendly staff and service

Staff made us feel very welcomed and made staying there very comfortable.

Quick one night stay

Just needed a room late night for an extended stay in Vegas. I redeemed my annual free night (being an IHG credit card holder). This hotel was available and it worked out okay. The front desk attendant was very helpful in getting me checked-in. Although they had an unusually early checkout of 10:30, they let me stay till 11:30 since I arrived after midnight. Rooms were nothing special though. Didn't have time to use any of the resort's amenities as I checked-in after midnight and left the resort right after checkout. I'd consider staying here again if I could get a good rate as it was a decent location right behind the Strip. But I wouldn't necessarily rush back otherwise.

Big mistake

Because the power was out on returning one evening, (no emergency lights or flashlights provided) my husband hit his toe on bed and had to get removed upon returning home. Management could have cared less for any inconvenience or pain, as well as costs we will have after insurance. We have always loved IHG properties when traveling. This property clearly does not measure up to standards of stay or customer care.