Desert Club ResortRental Guest Reviews

Accessibility

My husband is in a wheelchair and the bathroom had adequate access for him. However, the rest of the room was small and cluttered for someone in a wheelchair. He could barely get his chair into the bedroom to transfer to the bed. Then I had to climb over the chair to get to the closet. As I said the rest of the room was cluttered with large furniture and was not well thought out for someone who is in a wheelchair. This was a very disappointing stay. Also the front dest clerk Steve "California" was rude and barely said a word to welcome me. The resort is huge and he gave me a room key with no dirctions to the room. I asked for the directions to the elevator and it was only then that he pulled out the map to provide the location of the apt that I had to drive to. Poor customer service!!

Nice place if you can put up \with staff attitudes

At first I thought it was a nice place and was even considering the time share. Except the rude scheduler made it impossible to attend the seminar. Even wanted to charge my room 30.00 to schedule an appointment. Then the longer I was there the more rude people I met. Our limo was even told they could not park in front of our unit and was made to move to the lobby. So my bride, the bridesmaids and I had to walk all the way to the lobby in heels, wedding dress and tux. Glad it wasn't 90 degrees.

close to strip, good value

Sunday to Thursday price was great. Friday night was higher. Free shuttle to different stops on the Strip was great. We could walk back from the Venetian. Loved having a kitchen with a full size refrigerator and microwave. We are Priority Club members.

Great!

I had no expectations, but was pleasantly surprised by the whole place and the friendly staff. They were dynamite, and I would certainly go back and stay there a second time. It was that good...

One of the better places to stay

I attended the Shot Show in 2013 and this place was perfect. 5 minutes walking distance from the convention center. The room was excellent. There was two huge TV's and the shower was very nice. I had a room that was located by the main road and I was concerned that the traffic noise would keep me awake but the furness fan provided great white noise. The hotel has a fence around the property and they have guards that control the ingress and egress. They are also very polite and friendly. I will stay at this hotel when ever I come to Vegas. Because I don't like the strip and the big hotels always smell bad.

great value

Great value, although we were in the far back of the resort most likely due to the rate chosen.

Close to everything

Clean, quiet and comfortable. Restaurant was closed for renovations when I was there but the little store was handy for a quick snack.

Best Stay

This is the best stay i have ever had.The staff was so nice, courteous and pleasant.The service was very fast and the room was beautiful and clean.The location was walking distance from the strip and they even offered shuttles everyday to almost anywhere.I will be making this my main stay anytime I come back to Vegas.

Comfortable and will stay here again

The room was setup very well. My only complaint is the front desk is a bit slow for check in and check out.

Short Stay

We were only there a couple nights but would recommend this resort to our friends.