Desert Club ResortRental Guest Reviews

Staff & Service...POOR!

I checked in and received a $20 voucher in my welcome packet for a Vegas show. Was then immediately approached in the lobby by their solicitor girls to sign up for a show with the voucher and said please not now and was immediately told that the voucher is only good when you check in and if not that I had to give her the voucher back. She made me go thru my welcome packet and find it to give back. Really? What the ??? I felt like I had just been hustled by a street vendor. What kind of welcome tactic is that? Who wants to be harassed to pick a show after traveling all day and just want to check in and relax. Their staff is short and kinda snotty every single time I have stayed here. There is no protocol with housekeeping whatsoever. Some times ya get new towels n soap, sometimes ya don't. Service changes daily. I really like the property, its convenient and rooms are large and comfortable but I dread checking in here. When I have the time to find a similar property its adios to this place! I wish IHG had another vacation club property, more friendly here in Vegas.

great stay

this is a great place to stay while in Vegas. not far from the strip and close to stores and restaurants. will definitely stay here again!

Next to Strip,

Great Value, The shuttle service is superb. A mini Market with almost everything you need on perimises. They do a Good Job. $10 only for cabs back and forth to any of teh major hotels and casinos.

Sehr gute Lage und gut ausgestattete Zimmer

positiv: Zimmeraustattung und Lage des Hotels sind perfekt. negativ: Unterschiedliche Behandlung von amerikanischen IHG Mitgliedern und nicht-amerikanischen IHG Mitgliedern. WIFI Zugang.

Excellent Value

Spent one night in Las Vegas and heard about this place. Easy to book room, great value and good location. Rooms large, clean comfortable and quiet. Free shuttle drops you off at multiple location on the strip. Definitely recommend.

Delightful place to stay

I have stayed at this resort before. The villas have everything you need including a fireplace. The furniture and decore are great. First time I've eaten at their restaurant, The Goldmine Cafe, and it was very good. The place even has a convenient small store on the property if you need anything. I will stay here again! Long walk to the strip but if you don't have a car, their van can take you there.

环境设施一流

如果不喜欢吵闹的赌场酒店居住，推荐大家来这里，尤其是自驾全家人出行。房间很大，有齐全的厨具，可以自己做饭，开车到Vegas主街只需要5分钟，非常方便。

Great location with Good Friendly Service

Enjoyed our stay. Clean and comfortable. Close to the strip. Felt secure and certainly met our needs.

Spacious accomodations close to everything

It was great having a more spacious place while on vacation. There were 4 adults and we had plenty of space without feeling we were stepping on top of each other like you would feel in a cramped traditional hotel room. There was a full kitchen will clean modern appliances as well as several outdoor grills. It was a nice relaxing place when you wanted to unwind from the hustle and bustle of the strip. The free shuttle was a nice perk yet the location was definitely within walking distance to the center strip if you did not use the shuttle. I am so glad that i opted for this accommodation.

Perfect for Our Vacation

There were 4 of us for a 4-night holiday stay and the renovated 2 bedroom with full kitchen, fireplace, 2 bathrooms, laundry--was perfect. The rate paid was extremely reasonable. First room assigned faced a building under renovation with power saws, jack hammers all day. So I immediately requested to be moved, which they did. Appreciated my request for a later checkout being accommodated (a more normal time of noon). Internet connection was fast with no problems at all; password remained the same even though they indicated a need to call each day for a new one. We were there over Thanksgiving to visit relatives; kitchen was great for us since we needed to prepare food. Went to the onsite market on the last day and, even though it appears small, found everything we needed at reasonable prices. Declined the vacation club pitch from day one and they respected that. Had a rental car, but the resort's shuttle seemed to be a good alternative for those without a car. Easy to get to/from the airport. Didn't visit the concierge as we are familiar with the area. But there was one negative which is normally a pet peeve--from our villa on the 2nd floor we could hear people coming up & down the stairs (talking), plus the people walking around above us. Since this is Vegas, people come & go all times of the night/early morning. Witnessed vacation club owners at the front desk complaining about this as well. You could also hear jets early in the morning. However with so many positives, I would definitely stay again if in need of a place for more than a 1-2 people.