Desert Club ResortRental Guest Reviews

Holiday Inn Club Resort

This is a surprisingly excellent hotel. Great amenities, extremely customer service oriented. I would highly recommend this to individuals and families who need a great stop over in Vegas.

Great place to crash and get away from the strip for a bit.

I really enjoyed my stay here. We brought the entire family and were surprised by how nice this place was. the Villas were very well maintained and we were able to spread out and relax while we were there. At the same time they were just off the strip, so you could easily jump back into the action as soon as you were ready. They also provide transportation to several locations on the strip that help get you where you want to be quickly. I highly recommend and would come back.

A Comedy of Errors

1. I called ahead of time to ensure I would not need to have the full cost of the hotel paid for upon arrival. This was a LIE as I had to wait for three hours for the rest of my party to show up and pay the "temporary charge" that was required to enter the hotel. 2. I was given not only the WRONG room keys - because the hotel cannot communicate which of their rooms had new locks installed and which had not - but also was not given ANY parking passes. Upon arriving to our room ON THE OPPOSITE SIDE OF THE PROPERTY, we realized that we could not get in and had to wait until a janitor walked by to unlock the room for us. 3. The weekend during which I stayed was the same as a massive music festival whose hours are clearly posted for anyone to read. At this hotel, nobody cared to possibly reschedule maintenance work to a time when MY ENTIRE PARTY ISN'T STILL SLEEPING. So at 10am I get coaxed out of bed to a banging on my door followed by power tools for the next twenty minutes. 4. The workers that did the lock also took the "privacy please" sign which led to us being harassed by housekeeping THREE TIMES IN THE SAME TEN MINUTES. When we say "no" we mean NO. I had to tell one employee multiple times to go away because he continued to ask if he could clean this or wash that. It was unbelievably rude and disrespectful. After asking the front desk for a new sign FOUR TIMES and never receiving one, we made one ourselves since we were clearly more competent than anyone employed there. 5. The only good thing about this place was the room which was very spacious, comfortable, and very well put together.

WAY bigger then what it looks in pictures and the BEST beds to sleep in.

Ive been to this hotel 2 times already and both times i could say i had one of the best places to stay at in Vegas. I'm looking forward to staying at the Holiday Inn Las Vegas Desert Club Resort because it provides the space, privacy, and best comfort that one can hope for.

Great service!

Front desk was always accommodating, and everyone else was just so friendly. The hotel room was spacious! They supplied everything you could possibly need in there.

Good location

I liked the location and most of the staff were pleasant. The cleaning service was 'hit and miss'. It was sometimes difficult to connect to the WiFi, a problem which appeared to be caused by a lack of available IP addresses. The time-share sales people were far too 'pushy' for my liking. Despite the negatives, overall, it is a good resort.

Great room and friendly staff

Our stay was great. The only thing you could as for is an elevator. After walking the strip all day 3 flights of stairs are not fun..It was a great stay and would do it again and we plan on it in 2015. I will however request a first floor.

Okay, not Holiday Inns finest

The price was good for a group stay. They allowed us to checkin early which was perfect, however, they absolutely do not do a late checkout. Rooms are like a super nice apartment - the dirty floors the other reviews mention isn't their fault, the Vegas strip turns your shoes black and it just goes with you onto the floors. On site restaurant is small so watch the time you go for crowding and the service is terrible. You have to walk (a lot), or take cabs, or wait for a shuttle that only holds 20 people and you have to have a card for it to get anywhere. All that being said, overall it was a nice place to stay with the kitchen amenities and a small store on site making it very 'homey'. You get your exercise if you stay there. It is a time share so they will try to give you the deal My biggest complaint was the pools - there are 5 of them and only 2 were open, so it was crowded! They're small to begin with so it wasn't relaxing at all. They are open 24 hrs which was awesome but beware of security watching you. I will not stay there again.

Best Place while in Las Vegas - Hands down!

This was our first time at this Holiday Inn property and I will return. The great thing is there is not the noise and craziness of the Strip, but walk a block or two and you are on the Strip - and a great part of the Strip - The Flamingo and Ceasar's Palace. Not to mention, easy access to the new Linq. The rooms have everything. The pool areas are small, and two were under renovation. We stayed there and went to the Celine Dion concert, shopped the outlets and had a great experience.

Great value and location

Superior property for a family; our suite was fantastic and the employees were great. Our only beef was that the main pool was closed, two others were under various stages of construction, and the smaller pool we went to was quite dirty. Other than that, it was a fantastic experience and I would highly recommend this resort. The location is awesome, you can see the strip, but are not on the strip.