Villages Resort at Lake PalestineRental Guest Reviews

Awesome and clean

Nice unit that we stayed in. (Beach Club, Bldg F) Was hesitant to stay based on previous views by others but we believe their review had to be on another kind of unit than the one we were upgraded to. Large space and appeared to have recently been painted. Lots of lighting as well as ceiling fans in living area as well as bedrooms. Outside balcony which was nice even though our stay included rain. Will return when there is better weather.

Our reviee

Huge room for the price, clean grounds, excellent waterpark.

Okay

Easy drive for a short getaway. Indoor pool during the winter is a plus. Property in general is outdated and could use a major upgrade.

Very nice property

Clean well appointed condo. Easy access. Kitchen well stocked.

Recent stay

Good overall but facilities were out dated. Nothing much to do out of season on the resort.

Good Getaway

I had a nice getaway here. Quiet and secluded. The staff was nice, respectful and they did their job.

Amazing stay!

We stayed for 2 nights but wish we had more time to take advantage of all the things to do. My family of 4 enjoyed the water park perfect for smaller kids. We also loved the breakfast at the marina the staff was friendly, food was that homemade delicious breakfast. We also rode the paddle boat perfect for anyone. Overall great experience for a great affordable price.

Great facility

Fun, clean. Staff and facility are great. I would definitely recommend this place to anyone.

Clean and relaxing

Very spacious rooms and friendly staff. The water park was amazing plus the food offered was very good. We will most definitely be back to this resort.

So dissapointed

I have stayed at this club yearly for the last six years, and have never been so disappointed. I took my daughter and grandchildren with me for a get away. There were eight of us; in the past we were allowed eight people in a two bedroom unit, (2 adults, 6 children). I had to book two units because the limit now is six per room. No problem, I booked two units. When we arrived, I called and asked for bedding for the hide-a-bed. They brought it to us at 10:45pm, way past bedtime for the children. The heat in one of the units was not working, (temperatures outside were in the 20's 30's). After 24 hours of no heat, several phone calls to the office, using the oven to keep the living area warm enough to stay short periods of time, and staying (eight of us in a single unit), I finally went to the office to complain. I was offered to move, eight people, two units to another location, (too much work, I would rather check-out and go home), the maintenance man was sent to fix the thermostat that lacked batteries. The water park was another nightmare. Two of my grands, 9 and 13 years old, are dwarfed and were not allowed to use any of the slides because of insurance regulations. Even though they were the required height. My 9 year old grandson was made to stay in the toddler area. After arguing with the manager, I was given a refund. A refund was not what my grands went for. So disappointed.