Tahoe Ridge ResortRental Guest Reviews

My Review

My experience was smooth and easy. The staff were friendly and helpful. I had a good time during my vacation without any issues. The hotel was nice. The proximity to South Lake Tahoe is amazing!

Deferred maintenance and no vacuum cleaner

I hope that I can upload photos to the review and then I won't have to describe what you can see for yourself

All requests at check- in were handled well.

Check in … Smoothly, request were honored, clean rooms.

Nice Place in Tahoe

The villa was spacious and accommodated 4 of us. The kitchen was well stocked with plates, pans & utensils. We enjoyed the large outdoor pool & jacuzzi as there were spectacular views.

Great Customer Service & Great Value

The staff were all welcoming and knowledgeable. Elaine and Laura were helpful accommodating my check in process and were super responsive through text. Would definitely come back to this hotel for a Tahoe getaway.

Hotel

Good hotel good rooms nice view didn’t tried the food because they don’t do room service until 3 pm

Good location for our stay

Used this hotel as a base, food good and very helpful friendly staff, Elaine in particular on Reception. The accommodation does not have air con and this is mentioned during check in, however, the location was a priority for us. Shuttle buses very convenient. Pool and gym were good as well as the food in the restaurant. Had everything we needed.

A mid stay in beautiful Tahoe.No air conditioning

Tahoe is gorgeous. This is a large resort style property with many amenities for day activities. We enjoyed the pickleball and basketball courts. There is no air conditioning so the entries weekend was hot and stuffy. The stake air made it hard to sleep and even harder to relax. The carpets need cleaning. It felt like a lot of potential without enough modernization. The room was clean.

Disappointing Stay: Poor Service, Zero Elite Recog

Our experience at this property was highly frustrating. Check-in was incredibly slow; only one staff member was actually working while another sat idle nearby, ignoring the wait times. To make matters worse, we were placed directly next to an active construction site with absolutely no prior warning. Finally, despite holding IHG Platinum status—and seeing plenty of room availability online for the day—the staff completely ignored our request for a simple one-hour late checkout. The lack of basic hospitality and elite recognition means we won't be returning.

Well, this was an interesting experience

What an interesting trip! We lost power one day, the fire alarms came on on our floor another day and the elevation of the hotel is over 7,664 literally on top of a mountain. Opt for a room where the wind blows through your window instead of a room with a nice view since there is no air conditioning.