Smoky Mountain ResortRental Guest Reviews

Great Vacation Experience

Great time. We were treated special at all times. A friendly staff that couldn't have been more helpful. Suite was extremely clean and everything needed was available. Will absolutely stay at this establishment again.

EXCELLENT AS ALWAYS!

I work in the area a few times a year & I always stay at this resort. I usually bring family with me to enjoy the area & resort. They utilize the pool & workout areas. The staff is very friendly & helpful. I would recommend this property to anyone that wants an enjoyable stay!

It turned my work week into a workcation

My wife and I stayed with you guy's in late November. I was there for work and my wife was there to relax and get away from her hectic schedule for a few days. We were extremely pleased from the moment we walked into the resort lobby. The front desk personnel were very knowledgeable with the property as well as the surrounding area. After checking in, we made our way to the villa. The accomodations were impeccable. The furnishings were all like new including the carpets and drapes. The kitchen was well stocked with everything needed to prepare a gourmet meal. The bedroom had a very comfortable bed and there was plenty of room to spread out. We both so much enjoyed our stay that we are planning a trip back for a real vacation. Thanks so much Holiday Inn for a very memorable workcation!

rooms

The condo was very clean, extremely accommodating for families who need some privacy. The only complaint we have is the furniture was very old (sofa and chairs). The kitchen was well supplied for cooking, the bathrooms and showers were very nice, clean and large. Just really needed upgrade for furniture in living area.

Great room!

We stayed in the two-bedroom King Villa on our recent visit. What a gorgeous place! It was reasonably priced and I could easily imagine staying for a week with the fully-equipped kitchen, dining area, living area, two bedrooms and baths and great location to the strip. We will definitely stay here again.

Perfect Stay

Everything wasabsolutely wonderful. I look forward to staying here again.

Great Place to Stay in Gatlinburg

Great place to stay when vacationing in Gatlinburg. Walking distance to downtown. Great views from the balconies. Condo units are well equipped and very clean. Convenient drive to Cades Cove, top of mountain, pottery drive tour, Trolley tour of lights and the tram to Obergatlinburg.

More than pleasantly surprised

We arrived at on Sunday, November 11. The staff was decorating the hotel for Christmas. In the evening, when the lights were lit, it reminded me of a chalet in Vermont. Very beautiful. The downtown strip is walking distance, which was great. We did not have to fight to find parking. The staff was very friendly, from the front desk to the maintenance people. Everyone wore a smile. The only thing I did not like was trying to figure out how to turn on the shower in the guest bathroom. I guess a lot of people have that issue, because when I called the front desk, she asked me if I was calling about the guest room shower. There are signs everywhere regarding renovations beginning in January. Hopefully, that will be one of the changes. Other than that, terrific time!

Best place to stay in Gatlinburg

We love to stay at this resort. Is a perfect place to bring a family. Plenty of room. The staff is wonderful. Walking distance to the strip.

Always

Almost perfect! Excellent location~within walking distance to great little shops, short drive to the national park. Very helpful staff, decorated very nicely, loved the fireplace! Only negatives were the rough bath towels, the cheap toilet paper and the pull out couch's mattress. Luckily we didn't need it. Would definately recommend this place!