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smoky mountain resort
Smoky Mountain ResortRental Guest Reviews
4.4/5
(772 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
AmyB
March 29, 2018
Clean resort close proximity to attractions
We enjoyed our stay at the resort. All Staff members were friendly and helpful. The resort was clean and comfortable. The resort was in a great location. The only thing I did not like was the pressure going to 2 hour resort tour and information session to become a Timeshare member.
Yes, I recommend this property.
Amy B
March 29, 2018
Excellent stay but...
We enjoyed our stay at the resort. All Staff members were friendly and helpful. The resort was clean and comfortable. The only thing I did not like was the pressure going to 2 hour resort tour and information session to become a Timeshare member.
Yes, I recommend this property.
acbarberi
Super nice
PROS: 1) Super nice, 2) Loved the indoor kids pool/play area, 3) Good rate for a 2-bedroom. Place was huge! ----CONS: 1) Slightly rude security at night for late check-in, 2) I accessed my bank account on the hotel Wi-Fi and all of my bank account information was stolen. Had to close all my bank accounts and open new ones... setup all my direct deposits, auto drafts, etc. again.
Yes, I recommend this property.
acbarberi
March 24, 2018
Super nice
PROS: 1) Super nice, 2) Loved the indoor kids pool/play area, 3) Good rate for a 2-bedroom. Place was huge! ----CONS: 1) Slightly rude security at night for late check-in, 2) I accessed my bank account on the hotel Wi-Fi and all of my bank account information was stolen. The thieves took around $1,000. Had to close all my bank accounts and open new ones... setup all my direct deposits, auto drafts, etc. again.
Yes, I recommend this property.
Ross84
March 19, 2018
Love it!
Water park is great. Kids love it. Great location and the rooms are spacious. Our go to destination in Gatlinburg.
Yes, I recommend this property.
Kstan
March 11, 2018
Staff was very helpful and friendly
Staff was very helpful and friendly. The only thing I really didn’t like was the tiny pillows in the bedroom
Yes, I recommend this property.
FrankieJ
March 11, 2018
Not sure if I would stay there again
For an extended trip (more than 3 day) this resort is great. A full kitchen in all rooms. Nice fire place. Great garden tub with jets. However, there was essentially no storage in the bathroom for linens and the towels were simply sitting on the back of the tub and got wet anytime anyone showered or took a bath. Also the vent in the bathroom was disgusting. Had lint and dirt hanging from it. There was no blanket for the pull out couch bed, only sheets.
Yes, I recommend this property.
Poochy
February 24, 2018
Top of the hill
Really had a good time at this hotel Top of the line.
Yes, I recommend this property.
Shhkh
February 21, 2018
Winter Break
We had a great stay in the resort for Winter Break. The report was convenient and clean. We hope to be back soon!!
Yes, I recommend this property.
Boogienyte
February 11, 2018
Two thumbs up.
Only stayed one night but we will be back. The room was very comfortable. It felt like home.
Yes, I recommend this property.