Scottsdale ResortRental Guest Reviews

Great for families

Great hotel for families. Plenty of heated pools to use. Did not like that there was not an elevator for strollers etc. Food was not good. Customer service was excellent! Unfortunately could hear everything between the walls. Comfortable stay otherwise! Plenty of parking very close to our room! Best of all great location!!!!!!!

Great Family Hotel

Friendly staff, very clean, loved every aspect of our stay. Looking forward to next year.

Fun in the sun

Family friendly resort with great pools and perfectly kept grounds. Was really impressed by beautiful landscaping that was very well maintained. There are 4 pools to choose from including quiet pools and kids pool with splash zone and slides. The kids pool is really designed for kids over age 5 unless the sprayers are turned off. Fortunately the staff was willing to turn off the high pressure water jets/sprayers so our toddlers could enjoy the pool too. They even have lifeguards at the kids pool. Would definitely go again. Property appears well managed. We stayed in a signature casita which was beautifully designed and worked well for our family. The kitchen was outstanding and well stocked with dishes, pots/pans, etc... Our kids are a bit too young for the resort activities, but we thought it was great that there were hourly activities and look forward to participating in the future as our kids get older. Thanks for such a great vacation!

4 Tage Aufenthalt

Wie immer sehr schönes Hotel mit 4 Pools, kenne es schon unter den Namen Zona, Xona und nun Holiday Inn. Ich liebe die grossen 3 und 4 Schlafzimmerappartments, mit Freunden teilen einfach herrlich . Grosser Wohnraum , grosse Küche und Speisezimmer! jeweils jedes Zimmer eigenes Bad. sehr gemütlich und bequem. das nächste mal buche ich im ersten Stock, die Zimmer ebenerdig sind etwas dunkel.

Beautiful property

Loved everything about our stay. Couple of things that need to be addressed. Softer toilet paper and can hear walking from condos above us and could hear tv in our master bedroom from the tv above us. I am a light sleeper

Very Disappointed

This facility was not ready for what it promises. Where to begin. First night, restaurant has no ice tea. Second day, had to search for a bartender for 20 minutes and they did not know ow to make drinks. No wait service at any of the four pools. It gets worse, mind you this is a pricey a night facility. No maid service, unless you want to pay extra. Call for more towels and they want to charge you for extra towels, even though there weren't enough in the room. Response, we want to encourage you to wash your own. At these prices a night, the absolute cheapest toilet paper and paper towels provided. I would never stay there again

Family Friendly

We are a family of 6 and this was a great spot for us. 4 kids ages 17-7 and everyone was happy. We have been to Phoenix many times but only recently stumbled on to this gem - we will definitely stay here again!

Great pool areas and activities for a family

The casita's decor was up-to-date with a roomy floor plan. Chairs around the pool areas were plentiful with lifeguards stationed at the activity pool. Activities galore for kids and a cantina for adults to unwind. Great location on Scottsdale Road.

Comfortable bed but noise is an issue.

We recently stayed here at first all was well great check in experience and friendly staff our room was clean and appeared to be well maintained. Until we turned on the air conditioning unit it sounded like a 737 was taking off louder than the washing maching. Spoke with the front desk staff about this and it is a known issue in some units so even if you request a quieter room as I did you might end up in one of these known a/c rooms. One more thing you will hear the other guests above you especially if they are heavy heal walkers it will sound like a stampede at times so if you don't mind stairs stay on the top. Wish I would have known that prior to my stay the front desk staff was great at smiling and telling you what you wanted to hear but really not wanting to assist in solving the problem. Pool area and grounds were well maintained.

one day Stay with Wife and 3 kids

Great Stay, slept well, pool was nice but not heated, did no get complementary breakfast, bingo was Great, play room with a Mini Billiard Pool would have like full size, location was perfect, easy acess to. Freeway and North Scottsdale