Scottsdale ResortRental Guest Reviews

Very Disappointed

This facility was not ready for what it promises. Where to begin. First night, restaurant has no ice tea. Second day, had to search for a bartender for 20 minutes and they did not know ow to make drinks. No wait service at any of the four pools. It gets worse, mind you this is a pricey a night facility. No maid service, unless you want to pay extra. Call for more towels and they want to charge you for extra towels, even though there weren't enough in the room. Response, we want to encourage you to wash your own. At these prices a night, the absolute cheapest toilet paper and paper towels provided. I would never stay there again

Family Friendly

We are a family of 6 and this was a great spot for us. 4 kids ages 17-7 and everyone was happy. We have been to Phoenix many times but only recently stumbled on to this gem - we will definitely stay here again!

Great pool areas and activities for a family

The casita's decor was up-to-date with a roomy floor plan. Chairs around the pool areas were plentiful with lifeguards stationed at the activity pool. Activities galore for kids and a cantina for adults to unwind. Great location on Scottsdale Road.

Comfortable bed but noise is an issue.

We recently stayed here at first all was well great check in experience and friendly staff our room was clean and appeared to be well maintained. Until we turned on the air conditioning unit it sounded like a 737 was taking off louder than the washing maching. Spoke with the front desk staff about this and it is a known issue in some units so even if you request a quieter room as I did you might end up in one of these known a/c rooms. One more thing you will hear the other guests above you especially if they are heavy heal walkers it will sound like a stampede at times so if you don't mind stairs stay on the top. Wish I would have known that prior to my stay the front desk staff was great at smiling and telling you what you wanted to hear but really not wanting to assist in solving the problem. Pool area and grounds were well maintained.

one day Stay with Wife and 3 kids

Great Stay, slept well, pool was nice but not heated, did no get complementary breakfast, bingo was Great, play room with a Mini Billiard Pool would have like full size, location was perfect, easy acess to. Freeway and North Scottsdale

Very nice rooms

The rooms and property were very clean and nice. Late night check in was a bit of a problem. Having washing machine and dryer in the rooms was great.

Great experience

Great amenities and value. Our entire group had a great experience.

Getaway

Nice facility and staff. Rooms are a little loud you can your neighbor's conversations.

Friendly

The staff at the location was friendly and courteous. Working in the Customer Service Field myself, this is key to a great experience.

Great Stay

Great Staff/ Trish, Taylor and Melody took great care to make sure our check in and stay was excellent. Rooms are large and plenty of room with kitchen and fridge. Great place and location,