Orange Lake ResortRental Guest Reviews

Family escape

My hubby and I and two kiddos ages 10 and 12 had a blast! We loved our two bedroom villa, it was perfect for us! The lazy river was a blast and the bartender was so very friendly and wonderful. The only complaint I would have is when you get your parking pass and are pushed to do the timeshare, he wasn't very friendly or helpful once I declined. All in all it was a great vacation despite COVID situation. We would definitely like to go back when everything is in full swing again. So much to experience.

COVID sucks

Not enough activities, food eateries open on-site. Ice machine at unit down. Minimal staff. Inconsistent rule enforcement due to low staffing. The early closing of pools at end of day. Early closing of putt putt. No poolside bingo. Late opening of bar. Lack of on site restrauants open.

Weekend getaway

Staff was friendly resort was very clean. Room was sealed so I knew no1 had entered. Pools were open and close for hour for cleaning

Not during pandemic!

While occupancy might be down due to the pandemic, sadly guests are assigned rooms in limited areas throughout the property. While this is good for the limited staff, certainly does not lend itself to social distancing. Too many people in one area so barely got to use the pool or lazy river.

Love this Place

Love this place. Was very close to closing on a time share multiple times. Just dont want to be tied to contract. Visit Orange Lakes 2 times a year for the last 10 years. During Covid they had daily scheduled common area cleaning. Entire staff used their mask properly! I just wished the restaurants remained opened the entire pool hours. They closed early do to covid schedule. Check in staff was helpful and friendly as well as all the other staff members. Love this place and recommend it for entire family. I never stay less then 5 days at a time. ( jet-ski, lazy river, great food etc)

Family fun vacation spot

Large units with beautiful pools and plenty of family fun. Comfortable rooms and well stocked kitchens.

Fun and clean place to stay

Love this place, is very clean and has plenty of room when traveling with family. Feels like a home away from home with it’s convenient features like its full kitchen, living room and washer and dryer.

Opened too soon

I am really not sure what was going on during my visit. I don’t know if they are understaffed, overworked, or just can’t keep up with the demands of how many guests they allow to visit at a time but my experience was horrible. The very first night I couldn’t sleep because the bed was filthy. It was beautifully made but underneath the covers was hair, dirt, and blood and after a long day at Universal Studios all I wanted was sleep but that was impossible because front desk closes at 10pm and I didn’t notice the bed until 11pm. The next day they cleaned the room and gave us an additional night free to correct this horror but on our free night we discovered the room they gave us was still occupied! They gave us another room thanks to the employee working the front desk in the building but I will never visit this location again.

Great location and excellent staff.

Needed to get out of the house after being "quarantined". We have visited here before and knew that it would be the best/safest place to go. We were not disappointed.

Best family getaway ever

The property is huge and beautiful. The staff was very friendly and courteous to my family and I. Upon arrival our room was upgraded to a 2bedroom villa which was equipped with a full kitchen, washer/dryer and living room area. Needless to say this family of 5 was quite happy ! My nephew and brother had their own area and us girls had our own bathroom lol... during our stay we ran into some car issues. We called the front desk to let them know what was going on and they sent security out to assist us. Overall it was a great experience minus the car trouble lol..