Orange Lake ResortRental Guest Reviews

So disappointed

I booked for a weekend to attend a high school sports tournament. We got to the room, beautiful. I thought the colors, the furniture arrangement, comfort were top notch. And then I found the previous tenants kitchen garbage and then more in the bathroom and cobwebs on top of the lamps. Gross! If it weren’t already 10 pm and if I didn’t already have one child in bed and another bathing, I would have asked for another room. I called and they promised to come clean it the next day. Fine. As we were winding down the neighbors began partying. They were blasting their music. We didn’t call because we thought they would settle down, and we were all still wide awake. By 11:15, we were getting nervous. I called the front desk, repeatedly. I called the general reservation line, and they called the front desk. Repeatedly. We tried for an hour. Neither of us could get anyone to answer. Finally they were able to get hold of the guard at the gate at the entrance the the resort. At 12:30 he finally came and asked them to quiet down. Why didn’t any of the four women manning the desk answer the phone? It’s been three days and I’m still waiting for someone from management to speak to me. I’ve spoken to employees, who have been wonderful. But no one with actual power can explain What happened or how they’re going to Stop it from happening again.

Lovely vacation

I had an awesome time here with my husband I would love to come again with my family

Outstanding stress free getaway

We had 3 generations and were able to find something to do for everyone. Loved all the pools, too many to try them all. River Island lazy river is tops. Room was large and clean and comfortable. Great experience and can't wait to come back.

Nice pools

The resort is big and very nice only complaint I have is it wasn’t enough floats to enjoy the lazy river

Great Service

My overall experience is always great every time I book here

Great Staycation

Loved the property, amenities, pool with lazy river and staff. Only concern we had no options to charge our Electric Vehicle while on property.

Excellent property!!!

I love everything about this property and will definitely stay again.

Enjoyable place to stay

We are from the west coast of Florida. We have enjoyed this location several times. We like it because it is close to attractions and a wide variety of restaurant options if you don't want to cook.

Great Location and comfortable rooms

We have stayed at Orange Lake numerous times and the resort never disappoints. The location is so close to the attractions and great restaurants minutes from the resort. The rooms are very clean and the beds are comfortable. I loved that with everything going on with Covid they stocked the room with plenty of towels and other stuff needed for the weekend!

Poor amenities

We check in the man tells us to lie about our income to take the high pressure tour. Putt putt closed at 5. Tried to order food at 7 and was told there no longer taking orders. Pool closed at eight at 7:30 they started getting on the intercom to get you to leave. Air conditioning went out I have been to orange lake many times this was awful.