Desert Club ResortRental Guest Reviews

Had to pay for coffee even though it was bed and breakfast

I complained to staff as I was staying bed and breakfast. I told staff I was not happy that I had to buy tea and coffee as the $12.50 allowance they give you for breakfast doesn’t give you enough money to get a breakfast as well as a drink. Staff just shrugged there shoulders and said take it up with the restaurant. I was. Unhappy but they didn’t care!

great rooms

Great rooms but stand in the checkout line just to get key cards working again after they shut them off before my checkout day

Overall experience

On behalf of the Delgado family we would like to extend our gratitude to the entire staff of the hotel. Whatever we needed was granted to us by the staff at a timely manner. Everything was clean and ready to go upon our arrival. One thing we would kindly suggest is that the hotel offers its guests pool/bath towels on a daily basis. Overall our Las Vegas experience in this hotel was to our standards.

Très satisfait dans l’ensemble

Tout était parfait tant au niveaux des services proposés que de la qualité de la chambre. Seul bémol, nous avions réservés avec l’option petit déjeuner gratuit et au final, au moment de ce repas on nous présente une carte avec seulement un plat gratuit. Tout autre chose devait être payée en supplément.. Le dire à l’avance aurait été appréciable. Pour le reste, au top

disappointed Spire Elite member review

If you are an IHG Club member, just simple forget your status, and leave behind your expectation about extras, what you can expect as a valued member, because you will not get any. No welcome message, no welcome gift not upgrades our extra attention. - noisy hotel, with quite a bad sleeping quality - in rooms the wifi is quite week, and not stable - the food at the restaurant is really good, with excellent service. I would mention one exceptional person in the restaurant, called Pet. She was the best one I have ever met

Great location and atmosphere

The only problem we encountered was being told our room would be ready "shortly" and 4 hours later it was ready. If we were told the truth we would have left and come back instead of waiting and keep asking.

Fantastic

Everything about this place was fantastic. The exterior, the parking, the staff, the room size, the location, the shuttle service, the cleanliness, everything was above our expectations. The extra amenities were such a nice added surprise. We would definitely stay here again and recommend to our friends and family!!

Great place to stay. Excellent service.

This place was very comfortable and convenient to all the action. They also have several shuttle services to different places. Pool area was nice. I would recommend staying here.

gute Basis für Las Vegas Besuch

Im Trubel von Las Vegas bietet das Hotel eine Ruheoase für die notwendige Erholung.

Bed was great everything else was drama

I'm never going to this property again and there's not enough words to describe my dissatisfaction with this encounter. My vacation was less than a good one. I would upload photos but they are in my wife's phone. Pretty sad that this place has went down.