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Cape Canaveral Beach ResortRental Guest Reviews
4.0/5
(1,493 reviews)
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Shawna
Pros & Cons
This resort is absolutely beautiful, with plenty of activities to keep you busy and direct access to a stunning beach. The ocean water was perfect, and spending time there was definitely the highlight of my stay. The on-site restaurant was reasonably priced, and while the food was just okay, there weren’t many nearby dining options, so I ended up using DoorDash for more variety. Unfortunately, my check-in experience was disappointing. After traveling for over 30 hours, I was hoping for a little understanding or flexibility from the morning team regarding early check-in. Instead, they showed no effort or empathy, which really set a negative tone for the start of my stay. I also overheard restaurant staff speaking poorly about other guests, which was uncomfortable and unprofessional. Small inconveniences, like the lack of in-room coffee creamer refills and confusion over incidental charges at the market, added to the frustration. However, I want to give special recognition to Lissa, who worked the evening shift. She completely turned my experience around with her kindness, professionalism, and genuine care for guests. Her warm attitude truly made a difference and left me with a much more positive impression of the resort overall.
Nikki
Paper Sheets
What would make this stay worthwhile? Having better sheets that don’t feel like paper. A sink that drains the water. A comfortable mattress where you don’t feel springs popping out.
No, I do not recommend this property.
Amber
Won’t use for a port location again.
Zero accomplishments. Nothing in walking distance.
No, I do not recommend this property.
Sam M
Would stay again
Clean rooms easy - access to beach- enjoyed pool and lazy river- food was good at on site restaurant - close to cruise port.
Yes, I recommend this property.
Rob 48
Not what we were expecting, disappointed stay.
Hotel was ok, we did not get the resort feeling mainly due to no communication about activities and the lack of activities. We were close to the beach so that was a plus. There was no house keeping service and it was very difficult to get clean towels on a few occasions the front desk employee was very rude. We were there for 6 nights and upon check in we were asked to go to a sells pitch for vacations with IHG we were told no pressure at all just go for the 90 minute talk. We were there for nearly 3 hours and we were getting drilled by 4 different salesmen because we said no. They were very upset with us and at one point told me and my wife that we are not smart before saying no. The water slide was closed everyday so my grand kids could not go on the slide at all. I paid over $2,000 and at the end of the day it felt like a hotel not a resort like what the was trying to force us to buy into. Also one of the elevators were not working, and quite a few maintenance issues in the room.
Ma01
Front desk staff turned me off
The front desk staff might shift specifically turned me off to the stay before I got there. Two particular people were not helpful in a medical emergency and gave me a hard time and my children
No, I do not recommend this property.
Jjjj00
2 days at resort
Seemed very nice. Lots of rain but can’t do muck about that. Hot tub was very hot
Yes, I recommend this property.
Matt
OK, average.
Nice complex with several on site activities available, easy access to beach and plentiful parking. However, more staff needed at reception desk, 1 is not enough to be dealing with check in/out/other guest queries. When we got to our room only 1 bed was made up, we had to get the sofa bed out and fully make this, sofa bed then very lumpy when slept on, air con system came on sporadically and sounded like an aircraft starting up, little storage space. Overall, decent facilities on site including cafe area which has a selection of food throughout the day, staff friendly and helpful, good size rooms with nice kitchenette area.
Sftr
Beautiful villa but did not get what I paid for
Great location, signature villa was nicely laid out and decorated, BUT the main reason we paid more to stay in building 3 was for the quiet pool and hot tub next to building and it was closed. No notice before driving all the way to resort, nothing on their website, was only informed AFTER checking in. Utterly disappointed with the lack of communication from resort. Also our villa key bands would not work to open any doors other than our villa so not able to use amenities unless someone let us in! (Or after checkout as informed by front desk agent) Was not worth the price paid.
Spence34
Great service, Friendly staff
Great service, Friendly staff. Restaurant food was excellent.
Yes, I recommend this property.
