Williamsburg ResortRental Guest Reviews

Good

The hotel itself was great. Breakfast at the hotel was terrible so if you go make sure you bring or eat out. I traveled 7 hours to get there with an infant who was screaming the last hour of our trip and all we wanted to do was check in get him fed. Upon checking in you have to go across the room to another counter to get a parking pass and that's where they hit you with come check out being an owner at the vacation club. I explained to her that I had a screaming infant in the car and I really had to go. That wasn't sufficient for her. Finally I said did you hear me say I have been traveling 7 hours and I have a screaming baby in the car I just want to get to my room. I really don't mind the sales aspect since I am in sales myself but like everything else there is a right time and a wrong time and that time was not the right time. Maybe if she listened to the clues and said do you mind if we contact you tomorrow to discuss options I would have been more open to listening. Food for thought...

Quick Getaway in Williamsburg

Great resort and facility, very close to the activities and tourists spots, but also off the beaten path, great location.

Clean and friendly staff

It was a great place. It was close to all the attractions. The bowling alley, indoor pool and video arcade were a hit with the kids. Looking forward to a return visit.

Great weekend

I had a great weekend at the hotel with my fiancee. I wish I

improvement

it would be nice if you used soap and shampoos made in the USA. I don't like using toiletries made in China But everything else was great!

room problems

see previous comments. This all I am writing and now your survey is too long.

Beautiful Place and Awesome Staff

We were in town for our daughter's wedding at a nearby campground this past Saturday. Long story short, she was not told until the day before the wedding that they could not have a DJ or alcohol in the campground pavilion. We arrived at the Holiday Inn Resort at 3pm on Friday and told the front desk staff about our daughter's dilemma while checking in. The manager, Pete, was on it! He was sympathetic of our situation and showed us 2 onsite possibilities (one indoor and one outdoor) of where we could have the reception if the campground didn't work out -- both of which were fabulous. Our daughter felt it was too late to change the venue so the wedding and reception were still held at the campground. But, we were so very grateful and impressed that the Holiday Inn Resort was willing to step in and give us an alternative if the campground didn't work out. This is Customer Service at its finest! Many thanks to Pete and his staff! Besides this exemplary service, the hotel room and amenities were fabulous. If coming to Williamsburg, you will not find a better place to stay.

Outstanding staff and comfortable bed and ambiance

We had a very relaxing couple of days. The surrounding area was very nice and we did some early Christmas shopping. I would recommend this facility to anyone that is interested in American History or shopping.

Definitely would stay here again

The stay was essentially a home away from home. The amenities were tremendous, the beds comfortable, the staff friendly and helpful.

Never Been But Will Return

Never been to the Williamsburg Area or stayed at the Holiday Inn Vacation Resort but due to the excellence at the resort combined to the available amenities in Colonial Williamsburg.. got to go back!