South Beach ResortRental Guest Reviews

SLEEPING QUALITY

We had a wonderful three days at your Holiday Inn Resort in Myrtle Beach. What a beautiful place and you tried to think of everything we would need for a comfortable experience. The one thing we did have a problem with was the bed in the Master bedroom of #415 in Building E. It made a strange noise every time we moved. My husband and I both turn and tumble during the night and we both talked about how this disturbed our sleep. We were so happy to get into our own quiet bed... The other thing is not your fault. You have postings for NON SMOKING, but obviously other guests had not followed rules and we could detect a cigarette smell at times. For some reason my pajamas smelled like I had worn them to a bar - might have been from the bedspread between those two sheets that might not get washed as much as the sheets. So sad that people do not follow rules about smoking.

Bed bugs

I stay at IHG properties almost every week. After staying two days on this property I noticed bed bugs on the sheets. When I saw that I also noticed that the sheets either hadn't been changed or properly washed as there was hairs on the side of the bed I didn't occupy. There was also an odor from the kitchen area as near as I could tell. When I contacted the desk to simply inform them about the situation with the bed bugs I was told the manager would contact me which never happened.

disappointed

This was our 5th time staying here in the last 3 years, and obviously we keep coming back for a reason. But this time our room was horriable. We stayed in a studio, knowing this trip we wouldn't be spending much time at the resort. In the studios, you share an entry way that includes a laundry area. with the suite next door. The people saying there kept my and my 4 year old daughter up all night. When we politely asked them to quiet down, we were swore at. I then called the front desk. The sent a security guard out after not answer 4 calls, and he came banging on my door and looked like he had just woke up. My daughter was frightened and took a long time to quiet down after that. The security guard then left!!! And did not say anhth in be to the people. When checking out the next day, the person at the desk said they'd check their security notes. No sorry, no nothing. Very disappointed and has definitely changed my opinion of this resort unfortunately.

Wonderful Experience

We chose your location for a girls weekend get-away with my aunts and other family meeting in Myrtle Beach. I was a little disappointed when I arrive and it was not oceanfront but after checking in and seeing the grounds I was no longer disappointed. The rooms were large, very clean and beautifully decorated. We felt like were at home. The staff was wonderful! I wish that we were informed that we would be offered "ownership" opportunity tour. I would have better been able to make a decision. I felt put on the spot to make a serious commitment without time to think it over. Maybe you could let your future visitors know when they book a reservation so they may be able to better make that decision. I would definitely like the opportunity to revisit the offer. I would like to also recognize Tommy for having patience with me during check-in.

Villa Living

We LOVED the rooms! They were absolutely beautiful and spacious. It was like staying in a loaded 2 bedroom condo that had with kitchenette, dining & living areas, washer/dryer, screened in porch, jacuzzi tub, and a fireplace. All the staff was very friendly and helpful. I was a little nervous at first, being its also a timeshare facility. I wasn't sure if we would be bullied into taking the seminar but they mentioned it and when I said "no thank you" they gave us no hassles. It was in a great location.....close to main attractions at Myrtle Beach but also distance enough for peace & quite. Will definitely return!

Best value for a vacation

This is one of our best vacation in the past years. Not a luxury hotel but it has everything we need. Ideal location near the beach, only a few minutes walk to the beach. Rooms are large and clean, much better than the standard rooms in one of the high-rise condo style hotels next to the beach. Friendly service from front desk to maintenance staff. Central air condition makes the room very quite when we sleep. Full kitchen provides convenient dining option and save a lot v.s. dining outside. Price is incredibly reasonable due to low season. Our stay at the resort is like stay at home (but next to beach). The 14 hour drive from Toronto was worth it!

Top Notch

The best resort experience you can ask for. Beautifully landscaped, clean and a very attentive staff.

Great Place For Family

We stayed at this resort for a week, in a two bedroom unit in the H Building, through an RCI exchange. Since we arrived a day earlier, we needed to rent a unit for the one night, and we were given one in the A Building; a two bedroom as well. The idea was that we would remain there for the duration of our stay; however, I was not very happy with the set-up of that particular unit. I talked to Justin at the front desk, and he told me he would try to move us the following day; which he did. Thank goodness that happened, or else I would not have been a very happy guest. You see, I enjoy cooking; and, the kitchen in the second unit felt more spacious. The configuration is different for the kitchen area. We also liked the fact that the fireplace was totally against the wall, making it safer for our grandson. I would like to commend the staff on their courteous manner and attention to our needs. They were quick to respond, and we appreciated their effort to make our stay pleasant. Looking forward to coming here again in the future; and, perhaps, for a longer stay.

Great location, excellent condo setup, a nice place to return to!

This is our second time staying at this resort. Our travel week(s) have been Feb/March so usage of the whole resort was not available to us, nor did we miss it. Our vacation aim was golf, dining and shopping all which were available to us close by. We like that this resort is set back from the strip giving us the feeling of returning to a relaxing environment. The condo setup was ideal for the two of us. Ample space, great kitchen and TV area. Would have liked to use the enclosed patio but it was too chilly to use when we were not golfing. Our one recommendation would be the bedroom pillows. While there were a lot of them, we both had issues with comfort. We both had neck discomfort and ended up purchasing a very cheap pillow from Walmart. It was the same last year and we thought perhaps it was just that one time. The pillows were too firm regardless of which pillows we chose. Other than that, we hope to return in 2015!

great stay

great bang for your buck bed was average need better beds