Smoky Mountain ResortRental Guest Reviews

Great Location

Exceeded expectations. Staff friendly and helpful. Lots of amenities. Great location. Would rescinded and stay again.

Very thin walls.

Good location. Easy walk to the main strip and easy drive to Pigeon Forge. Pushy on the timeshare brief at check in. Chlorine smell at indoor pool was very strong. Expect to hear everything going on outside your room. Room above had kids with very heavy feet. One bedroom suite layout was comfortable for family of four.

Villas

I was interested on the villas information but no one asked me about it

Nice place for family

Great stay here. Washer, dryer, full kitchen and fireplace were so nice to have! It's a nice place for a family stay. We enjoyed the activities the hotel had for kids during the day. The front desk staff and staff hosting the activities were wonderful.

Wonderful Stay

Our experience was very enjoyable. We were within walking distance of most restaurants. The rooms were very clean and kitchen contained all we needed. Fireplace was an added touch in the mountains.

Great room for 3 people!

Great room for our family of three. Bring hand soap just in case. No breakfast or coffee offered during our stay, but there was a coffeepot and coffee in the room.

Everything was perfect the bed was so comfortable n loved the jaquzzi in the room was awesome

Best vacation ever. Everything was perfect. Will r back for sure. Already told friends about our experience they want to come there.

Wonderful Accommodations

Loved staying in the one bedroom villa. Perfect size for my little one to run around and loved having the option of staying in and cooking if we wanted to. Only things I would have liked would be an on-site restaurant and for the flooring in Splash Hallow to be less gravelly. Although neither would stop me from staying here again.

Spacious villas but do not do timeshare presentation

The hotel itself and staff were very accommodating, but I was trapped in my timeshare presentation for almost 4 hours, which was supposed to be 90 minutes.

Great atmosphere

The hotel had a great atmosphere. The rooms were clean and decorated in such a way that we all felt at "home." The amenities left for us were abundant and much appreciated. We took advantage of the in-suit laundry units, which made our trip that much more relaxing. The location allowed us to walk to dinner and enjoy the fun in Gatlinburg without having to worry about beating the crowds or finding parking. This made our trip much more stress free than trips we have experienced in the past. We absolutely plan on staying here again and again in the future.