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Smoky Mountain ResortRental Guest Reviews
4.4/5
(772 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Bologna
December 4, 2015
Great place to stay
Great facility. Staff was not up to my usual standards.
Yes, I recommend this property.
ReginaK
November 20, 2015
Beautiful room and balcony view
I love the room and the bed was very comfortable. Nice place to stay. The only problem we had was the construction that was going on. That took away from the whole experience. Also the luggage carts. You have to bring them from the parking garage and return them to the garage when you're done with them. It wouldn't have been a big deal but our room was far away from the garage.
Yes, I recommend this property.
Baseballmom09
November 29, 2015
Best Customer Service
Being Thanksgiving Weekend the hotel was booked but that did not stop the lady's at the front desk from knowing their guest. The service that we received from this hotel was above and beyond my expectations. From the time we checked in to the time we left we felt welcomed. Every time we past the front desk the lady's ask how our day was but what really put them above the rest is they remember us by our names not just a guest at the hotel. The hotel in general was very well laid out and decorated with class and elegance for the Christmas Holiday. We had 7 people in our party 4 adults and 3 teenage boys. Our room was a 2 room villa that fit all of us VERY comfortable. We will be staying in this hotel again
Yes, I recommend this property.
LGraven
November 19, 2015
Great Service and Wonderful Vacation
All resort staff very helpful, friendly, and professional All facilities very clean and well taken care of Would recommend ot anyone desiring a great vacation location.
Yes, I recommend this property.
rich1963
October 30, 2015
Great stay
Would recommend this for any length of stay we stayed 1 night wish we could have stayed longer.
Yes, I recommend this property.
Little Jon47
October 9, 2015
Nice hotel close to attractions
Excellent place to stay. Central location lets you enjoy most of Gatlinburg without the long walks or need to drive.
Yes, I recommend this property.
zsm2520
October 8, 2015
Nice Mountain Getaway in Resort!
We enjoyed our stay in Gaitlinburg. Would recommend it as a clean, well designed and decorated resort. Like the proximity to downtown and the outdoor pool area has an mountainous feel to it. Kids loved the pool and the parrot. Would recommend this place for young families. Looking forward to the new construction and water park being completed.
Yes, I recommend this property.
mom2rachellie
September 30, 2015
Overall very good
A few cleanliness issues but manageable; beds could be better; rooms need recliners or ottomans/poufs in order to put up feet after a day of trekking.
Yes, I recommend this property.
charger08
September 23, 2015
nice place to stay
rooms were very nice . bed comfortable. they were doing construction work which sometimes made it a little awkward.
Yes, I recommend this property.
Terryb1
September 15, 2015
Good vacation getaway
Did not like the timeshare salespeople trying to get you to there presentations.
Yes, I recommend this property.