WarningPardon our appearance as we enhance our resort for an even better vacation experience. Renovations will take place from August 2025 through May 2026.

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smoky mountain resort

Smoky Mountain ResortRental Guest Reviews

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4.4/5 

(772 reviews) 

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Bologna

December 4, 2015

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Great place to stay

Great facility. Staff was not up to my usual standards.

Yes, I recommend this property.

ReginaK

November 20, 2015

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Beautiful room and balcony view

I love the room and the bed was very comfortable. Nice place to stay. The only problem we had was the construction that was going on. That took away from the whole experience. Also the luggage carts. You have to bring them from the parking garage and return them to the garage when you're done with them. It wouldn't have been a big deal but our room was far away from the garage.

Yes, I recommend this property.

Baseballmom09

November 29, 2015

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Best Customer Service

Being Thanksgiving Weekend the hotel was booked but that did not stop the lady's at the front desk from knowing their guest. The service that we received from this hotel was above and beyond my expectations. From the time we checked in to the time we left we felt welcomed. Every time we past the front desk the lady's ask how our day was but what really put them above the rest is they remember us by our names not just a guest at the hotel. The hotel in general was very well laid out and decorated with class and elegance for the Christmas Holiday. We had 7 people in our party 4 adults and 3 teenage boys. Our room was a 2 room villa that fit all of us VERY comfortable. We will be staying in this hotel again

Yes, I recommend this property.

LGraven

November 19, 2015

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Great Service and Wonderful Vacation

All resort staff very helpful, friendly, and professional All facilities very clean and well taken care of Would recommend ot anyone desiring a great vacation location.

Yes, I recommend this property.

rich1963

October 30, 2015

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Great stay

Would recommend this for any length of stay we stayed 1 night wish we could have stayed longer.

Yes, I recommend this property.

Little Jon47

October 9, 2015

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Nice hotel close to attractions

Excellent place to stay. Central location lets you enjoy most of Gatlinburg without the long walks or need to drive.

Yes, I recommend this property.

zsm2520

October 8, 2015

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Nice Mountain Getaway in Resort!

We enjoyed our stay in Gaitlinburg. Would recommend it as a clean, well designed and decorated resort. Like the proximity to downtown and the outdoor pool area has an mountainous feel to it. Kids loved the pool and the parrot. Would recommend this place for young families. Looking forward to the new construction and water park being completed.

Yes, I recommend this property.

mom2rachellie

September 30, 2015

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Overall very good

A few cleanliness issues but manageable; beds could be better; rooms need recliners or ottomans/poufs in order to put up feet after a day of trekking.

Yes, I recommend this property.

charger08

September 23, 2015

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nice place to stay

rooms were very nice . bed comfortable. they were doing construction work which sometimes made it a little awkward.

Yes, I recommend this property.

Terryb1

September 15, 2015

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Good vacation getaway

Did not like the timeshare salespeople trying to get you to there presentations.

Yes, I recommend this property.