Orange Lake ResortRental Guest Reviews

Issue with check in overall good

The staff checked us into a room that knowingly had no water and no indication of when it would be repaired. We had to load our stuff up to the second story then repack it and carry it downstairs and wait for someone to come with keys to bring us to a new unit. This is only after we complained they never said a word luckily they had another room for us. No compensation after several hours of time lost.

Great place to make memories

Many trips to Orange lake with my kids. Been coming her for 10 years not owners. Staff were friendly Check in was speedy Some services have been scaled down maybe due to Covid Need a few more amenities in the room for preparing meals but 95% were there Sleeping areas were spacious and comfortable. Pools were great Putt Putt is always the highlight for Our family

Needed some me time

This was my first visit .I found everything that I needed for relaxing.used the jacuzzi everyday.visited Disney World with family came back to my room and relaxed. Bed was very comfortable, The room was very well stocked with towels.kitchen was stocked didn’t have to call to request anything. Thank you for a relaxing stay planning on visiting Again next year.

A highly disappointed Diamond member-owner for 21 years

A highly disappointed Diamond member-owner for 21 years. I have so much to say, I really don't want to use up my time posting this. But I'll say this as a hint, I arrived with 11 family members and we had 3 units in total. What should have been a check-in time at 4 pm didn't happen until after 7 pm. Highly disappointed.

Not the worst, far from the best.

I believe my experience here could have been better had my rooms been cleaner. Plus I could tell that they were understaffed given the fact that after the days stuff left there was little to no help. The resort itself isn't so bad, there's a lot that they have to offer. There's a n arcades plenty of pools lots of fun spots and places to eat.

Great Hotel

Has a small problem with the fridge and didn’t have enough pool towel for the room but overall it was an awesome time staff of amazing and rooms are really good. Will be coming back for another vacation

Clean room and comfortable bed

Nice room Comfortable bed Nice kitchen Big bathrooms Nice pools Good food Friendly staff

Nice

Loved it had a pizza place but it only stayed open till 9 pm would like to be able to order till 11 pm

BEWARE

I did not like one thing about my stay at Orange Lake Resort, Kississimee, Florida. My reason for my dislike is based on the type of customer service provided. I was falsely informed of information that was not honored by the staff or resort. Also, it appeared the resort staff did not have relations with the marketing staff for the time shares. If you registered for a vacation package under Latitudes, the resort staff stated they would not be able to assist you with basic check-in and you would need to be check-in under the marketing department. This process took 3.1/2 hrs. From this point on the process through the Latitudes Marketing Department as well as the Resort Staff took a turn for even more disappointment and false information. For these reasons nothing about my family's stay at Orange Lake Resort, Florida was enjoyable.

Starbucks was nice

Employees at the Starbucks are very friendly and helpful