Orange Lake ResortRental Guest Reviews

Great Overall Experience

There is so much to do here for families it's a wonderful place to take them

Extremely poor service

The front desk staffs were downright arrogant and rude. The toiletries were of poor quality, and the room wasn't cleaned even after asking for it.

Spring break

Really great stay. We had a studio and wished we had upgraded to a 1 bedroom for a little more space and a balcony. Pools and grounds were really awesome. I wouldn't purchase the breakfast buffet its a bit lacking. Visit all pools each offers something a little different. Lazy river was the most crowded.

great service

All was great! Slept like a log all nite and would recommend

POOR MAINTENANCE

Everything is wore out nobody reads this stuff anyway. Read the above information

Great Place for Families to Vacation

This will be our 3 time staying at Orange Lake. Our family loves the amenities and the at home feel all the while they are also in a resort with the same feel as an all inclusive. The safety aspect is a definite plus as even with teenagers you know that your children are safe traveling the grounds on their own. The Golf courses are beautiful, staff is friendly and very helpful. The accommodations are perfect for a family vacation to Disney, it's close by to all the parks and shops and great restaurants as well. We will definitely be going back!

Black Mold

the pools were great F@B overcharged we asked for sides and instead of the $3.99 they charged the $7.99. but as we were getting ready for checkout we noticed a black spot on the roof as i looked around the room i found 2 more locations at check out i asked for the manager and was told they could offer me a $50 credit or they could have a higher manager contact me with in 48 hours.We checked out Wednesday it is the fallowing Monday and i still haven't heard from the upper manager

First night of Spring Break in Orlando

We stayed here the first night of our Spring Break vacation and stayed the remaining 5 days in a vacation rental. I wished we would have booked the vacation rental for the night we spent here. I was really disappointed in the service, just not what i was used to with IHG. There were two lines to check in, I was first in line for IHG members and waited about 20 minutes before one of the staff members helped me cut in line before the club members. They acknowledged my being an Ambassador Platinum member but there were no upgrades or late check outs to which i am normally privileged. Then i had to wait in line another 5 minutes or so to get a parking pass but the young man spent more time trying to convince me to try the time share presentation. I refused. TV's were smaller that what I was accustomed to. I guess the funny or frustrating part was I was half way insulted by the security guard because i didn't know how to come thru the gate with my room key but my friend who was coming to pick me up sailed right by the guard with no issues. Early the next morning, we went to Disney, but we just got up and took all of our things with us and dropped the keys at the gate. If I have an option, I will avoid this place the next time.

Black Mold

the pools were great F@B overcharged we asked for sides and instead of the $3.99 they charged the $7.99. but as we were getting ready for checkout we noticed a black spot on the roof as i looked around the room i found 2 more locations at check out i asked for the manager and was told they could offer me a $50 credit or they could have a higher manager contact me with in 48 hours.We checked out Wednesday it is the fallowing Monday and i still haven't heard from the upper manager My son suffers from asthma and had to puff his inhaler meany times we just thought it was the extra exercise but it was the mold that triggered his asthma.

Always a great stay

Have stayed numerous times @ this resort and my family and I have had a great vacation every time