Orange Lake ResortRental Guest Reviews

Great property but..,

We have stayed here plenty of times and it’s usually perfect, however this time check in was a nightmare. The rooms and amenities are great but No one at the front desk seemed to know what was going on. We arrived at 11 am and were called (new covid check in protocol) to go to front desk numerous times, finally @ 4:30 got a room that wasn’t cleaned... back to front desk. Finally got a room around 5:15 on 5th floor, We had 3 small children with us and had requested a villa on 1st floor, but they said it would be another 2 hours. After 2 nights of dragging their stuff up and down the elevator we again asked to be moved to a villa. Back to front desk where they said there was nothing in the notes about being moved... waited another 2 hours for another room. Mass confusion from all front desk Staff..

Cleanliness and Homliness

We have travelled all over the country and world, but this resort was the cleanest. The staff was attentive to every need without delay. The only issue that I think needs to change is offering free minature golf.

Great place!

Wonderful vacation!! Loved everything about the property. I cannot wait to visit again! Great place for a family trip. Very clean and well maintained. The amenities give you something new to do every day!

Best family vacation we’ve had yet!

We have three young children under 4 and it was the best vacation we’ve had yet. There’s something to do for every age group- never a lack of fun things to do. The swimming pools and slides fit everyone’s needs, and the kids enjoyed the lazy river just as much as the adults did! The staff was friendly, the food was delicious (the kids loved the pizza), and everything was always so clean and tidy. We are already planning next year’s trip!

bad check in

I have never waited 90 minutes to check in at any holiday inn very dis organized worst check in I have ever seen

Orange lake rocks

Place is awesome foods good drinks are good mini golf was great pools were great I’d recommend it to anyone it’s so relaxing and fun

Excelente Servicio

Todo estuvo excelente, muy limpio y gran variedad de cosas para hacer

If you want Avg.... This is the place

Poor service.. Poor Communication... Plan on waiting to be helped for anything... Try calling for help you will wait 40 mins! Check In is a nightmare! while you wait you see 3-5 employees doing nothing...The gyms say masks required... Not a person wears one and employees don't enforce it.

Отличный курорт для отдыха с детьми.

Отличный курортный комплекс для отдыха всей семьей. На самом деле не ожидали что внутри большого города есть такое прекрасное место для отдыха. Рекомендую всем семьям с детьми.

Comfy bed

Was very nice room. Upstairs guest we’re vey loud.