Myrtle Beach Oceanfront ResortRental Guest Reviews

Very misleading not ocean view or front view!

My stay was not as expected! I was placed in a first floor room (134) next to a loud music all day and night until 10 pm. Had absolutely no view of ocean . Could not use balcony due to people walking by and parting all hours. I entered room and immediately returned to front desk and requested another room. They said absolutely none available! Said would get back to me next day of possibly moving. Never heard a word from manager James or lady that checked me in. This was the worse and most deceiving hotel I ever had. I paid over $2200 for 4 days and worst service from staff at front desk and especially be lied to about moving us to a better room. The manager was never in contact with me on following up or telling me anything about my situation. Room was greatly decorated and modern but I came to the ocean to view and be in front to sit on balcony to enjoy. My wife and myself were so disappointed and made this the worst vacation!

Good hotel but rude staff

Hotel was very clean and comfortable. But the front desk staff are very rude. One of our keys didn't work and we were locked out soaking wet with children . Front desk kept us waiting for 20 minutes to get the room key replaced. Not even an apology was offered or any concern shown. The lady was checking her phone all this time while we were waiting for the keys. They seriously need some training.

Great stay can’t wait to return!

Wonderful place to stay I would highly recommend. Awesome view beautiful hotel and very helpful staff. We did eat at the outside bar which had great food. Parking was great under the hotel easy of getting around the resort was great.

Nice but could be better for the cost.

The resort itself is beautiful and surprisingly quiet for having an international airport behind it. The reason for 3 stars is there is no one at the pool to warn about storms or to notify when what looked to be throw up was floating in the pool. One of their maintenance men was so extremely rude to a 13 year old kid who was checking to see if the pier was open at the parent’s request. He was screaming and yelling at him for trying to go outside after a storm had finished. A storm that no one warned any of us about and I was the one to yell for everyone to exit the pool immediately and go inside. Immediately after getting people out of the water and while collecting our things, chairs and tables started flying across the pool deck. Bottles from the bar started smashing on the ground and breaking. Where the pool sits we could not see the storm coming or hear it from the ocean / airplanes. I felt so bad for the poor bartender left by himself that I offered to help him so he could enter the building quicker but he politely declined even though he thought he had glass in his eyes. He was so worried about doing things correctly that he put his safety in jeopardy to finish closing down the bar and getting things inside where they belonged. I spoke to someone about the maintenance man’s behavior because another employee heard it all and apologized saying how ridiculous it was and how embarrassed she was to call him a coworker for his behavior and they simply said “oh he’s maintenance so we will notify his manager”. I wish they would let you exchange out your towels after so many days instead of making us wash them the entire time. The price per night is expensive compared to other hotels since they’re labeled a vacation club. They do not swap towels or clean at all during your stay where other vacation clubs I have been to do at least once during a week long stay.

Wonderful Beach Vacation !!!

Super clean rooms. The staff went out of their way to accomodate us. The dryer takes a long time to dry, so I asked for extra towels and they were brought up in minutes! Complimentary chairs and umbrellas were supplied, so that saved us from hauling ours from home. The bar was a little pricey, but the food and the drinks were good and it was convenient when swimming in the pool. The pool was immaculate and the entertainment was great ! We are already making arrangements to go back next year. You won't be disappointed !!! Was not harassed about a time share. Was asked to go to a seminar and when I said no, the lady (Marian) was very respectful and did not persist.

Great bartender!

We recently completed our stay at the Holiday Inn Oceanfront. We would love to recognize the outstanding bar service from X. He was extremely welcoming and efficient. Fantastic service and drinks! Thank you, X!

Great resort

What an awesome beachfront resort! We never wanted to leave the resort. Will be back!

Dirty and no ocean front

We normally stay North, but thought we would give this hotel a try. Big mistake. When we called to reserve, we were told it would be ocean front with three bedrooms and three baths. We were on the ground floor overlooking a cabana. The only ocean front was looking out the living room window with no balcony. Disappointing as my elderly parents cannot walk to the beach. We had a patio on the side. The unit was dirty when we came in. Food all over the patio, trash around the outside of the patio. We asked for a different room and could not be accommodated. 8 adults and two bathrooms would have never worked and had we not been provided incorrect information on registration, we would not have reserved. If I knew we were going to have to wash our own towels, we would not have reserved this hotel neither. Constant airplanes flying over did not allow a peaceful stay. I feel sad for my parents as they said they wanted to see the ocean one last time as their age and health limits travel. If you stood in the living room, you could see the ocean through the window. Ridiculous. Ask many questions when reserving this hotel.

Mrs

Fix the things I mentioned not enough towels and kitchen supplies very poor . If I wanted to wash towels I would have stayed home.a family Restaurants inside serving breakfast lunches and dinner. No need for coffee shop.

Great experience

I would recommend this hotel, thumbs up. They thought of everything to make my stay an enjoyable one. It would have been even better if the restaurant had lot more to offer. We'll be back next year I've already made reservations.